Pollo Tropical #13
Last inspected: Jan 15, 2026
90
Score
Inspectors have visited Pollo Tropical #13 nine times, with records going back to 2022. The newest entry in the record is dated Jan 15, 2026. When a facility lands in the low risk tier, it usually means nothing alarming showed up at the most recent visit.
Violation counts have held steady across recent visits, averaging around two violations each.
The pattern that stands out is “nonfood-contact surface soiled with grease”, which has been cited two times.
Among Pembroke Pines restaurants, the typical score is 79; Pollo Tropical #13 is comfortably above that bar. The full picture is one of consistent compliance.
9
Inspections
0
Critical latest
0
Major latest
2
Minor latest
Inspection History
Jan 15, 2026
Routine - Food
2 minor violations.
View 2 violations
Basic - Floor soiled/has accumulation of debris. Floor soiled with food debris in kitchen. Operator began cleaning **Corrective Action Taken**
36-73-4
Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Hood filter fryer soiled with grease
23-03-4
90
Sep 30, 2025
Routine - Food
1 critical violation. 1 minor violation.
View 2 violations
High Priority - Employee failed to wash hands before putting on gloves to initiate a task working with food. Employee handled raw chicken and replaced gloves to continue cooking without washing hands. Reviewed proper procedures and employee washed hands. **Corrected On-Site**
12A-07-5
Basic - Employee wearing jewelry other than a plain ring on their hands/arms while preparing food. Employee at make table wearing bracelet while preparing orders. Employee removed. **Corrected On-Site**
13-07-4
82
Mar 11, 2025
Complaint Full
2 minor violations.
View 2 violations
Basic - Clean glasses, cups, bowls, plates, pots and pans not stored inverted or in a protected manner. Ice bucket on top of ice machine not inverted. Manager inverted. **Corrected On-Site**
24-05-4
Basic - Working containers of food removed from original container not identified by common name. Container of oil in prep area not labeled. Employee added label. **Corrected On-Site**
02D-01-5
90
Jan 14, 2025
Routine - Food
2 minor violations.
View 2 violations
Basic - Food stored in a location that is exposed to splash/dust. Rack with open cases of canned drinks directly beside/below hand sink at drive through window. Manager moved rack away from sink. **Corrected On-Site**
08B-36-4
Basic - Open dumpster lid. **Repeat Violation**
33-16-4
90
Sep 9, 2024
Complaint Full
1 major violation. 3 minor violations.
View 4 violations
Intermediate - No currently certified food service manager on duty with four or more employees engaged in food preparation/handling. A list of accredited food manager certification examination providers can be found at http://www.myfloridalicense.com/DBPR/hotels-restaurants/food-lodging/food-manager/ Certified Food Manager Ibis Matias Forbe 5-27-2020 ServSafe Person in Charge Diosmary Quintana
53A-05-6
Basic - Clean utensils stored between equipment and wall. By triple sink, two knives between drain board and wall.
24-14-4
Basic - Employee personal items stored in or above a food preparation area, food, clean equipment and utensils, or single-service items. Employee cell phone on shelf next to dry spices in back prep area. Manager moved phone to office. **Corrected On-Site**
40-06-5
Basic - Open dumpster lid. Recycling dumpster full and lid open.
33-16-4
78
Mar 11, 2024
Routine - Food
1 critical violation. 1 minor violation.
View 2 violations
High Priority - Time/temperature control for safety food held using time as a public health control marked with a time that exceeds the 4-hour limit. Black bean fiesta , cheese, diced tomatoes using TPHC with an expiration time of 7pm instead of 2:50pm. Foods placed on line at 10:50am. Operator corrected time markings during inspection. **Corrected On-Site**
03F-01-5
Basic - Wiping cloth quaternary ammonium compound sanitizing solution not at proper minimum strength. Wiping cloth at 50ppm quaternary. Operator remade to 200ppm quaternary. **Corrected On-Site**
21-08-4
82
Oct 9, 2023
Routine - Food
1 critical violation. 2 minor violations.
View 3 violations
High Priority - Quaternary ammonium sanitizer not at proper minimum strength for manual warewashing. Do not use equipment/utensils not properly sanitized. Quaternary at 0ppm , per operator, equipment sanitizer solution not dispensing, work order is in place. Operator filled three compartment sink with 200ppm quaternary from prep sink sanitizer solution until equipment is repaired. **Corrected On-Site**
22-43-4
Basic - Equipment in poor repair. Right side door falling off when opened in low boy reach in cooler next drive thru window. Only bottled water stored inside unit at time of inspection.
14-11-5
Basic - Wiping cloth quaternary ammonium compound sanitizing solution not at proper minimum strength. Wiping cloth at 0ppm quaternary in cook line. Operator remade to 200ppm. **Corrected On-Site**
21-08-4
78
Dec 12, 2022
Complaint Full
2 critical violations. 1 major violation. 4 minor violations.
View 7 violations
High Priority - Vacuum breaker missing at mop sink faucet or on fitting/splitter added to mop sink faucet.
29-42-4
High Priority - Server picked up tin foil from floor in cook line and then picked up plate to serve food without washing hands and changing glove. Told server to wash hands and change gloves. Server discarded plate, wash hands and Changed gloves. **Corrected On-Site**
12A-02-4
Intermediate - Required employee corporate training expired for all employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233.
53B-05-5
Basic - Cutting board has cut marks and is no longer cleanable in kitchen. Operator discarded at will **Corrected On-Site**
14-09-4
Basic - In-use tongs stored on equipment door handle between uses in cook line. Operator removed **Corrected On-Site** **Repeat Violation**
10-20-4
Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Gaskets in low boy coolers under front counter soiled. Operator cleaned and sanitized during inspection. **Corrected On-Site**
23-03-4
Basic - Working containers of food removed from original container not identified by common name. Operator labelled oil in cook line. **Corrected On-Site** **Repeat Violation**
02D-01-5
55
Jul 6, 2022
Routine - Food
6 minor violations.
View 6 violations
Certified Food Manager Identification
FL-02
Hands Clean and Properly Washed
FL-08
Adequate Handwashing Facilities Supplied and Accessible
FL-10
Required Records Available; Shellstock Tags/Labels
FL-14
Lighting Adequate; Required Shields in Place
FL-36
Potentially Hazardous Food Held at Proper Temperature
FL-16
70
Frequently Asked Questions
When was Pollo Tropical #13 last inspected?
The most recent health inspection at Pollo Tropical #13 on file is from Jan 15, 2026. The public record contains nine inspections in total.
What is the most common violation at Pollo Tropical #13?
Across the inspection record, “nonfood-contact surface soiled with grease” has been cited two times, more than any other issue at Pollo Tropical #13.
How does Pollo Tropical #13 compare to other restaurants in Pembroke Pines?
Pollo Tropical #13 most recently scored 90 out of 100, which is higher than the Pembroke Pines average of 79.
Has Pollo Tropical #13's inspection record improved over time?
Results have been roughly steady. Inspections at Pollo Tropical #13 have averaged around two violations per visit across the recent record.
What does a low risk rating mean?
A low risk rating at Pollo Tropical #13 means inspectors found minimal or no significant issues at the most recent visit. Most facilities at this tier have a clean recent inspection report.
How often is Pollo Tropical #13 inspected?
Based on the inspection history on file, Pollo Tropical #13 is inspected around three times per year on average.
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