Ruby Thai
Last inspected: Feb 11, 2026
30
Score
Going back to 2022, Ruby Thai has 16 inspections in the public record. On Feb 11, 2026, the health department conducted the most recent visit. High risk usually means inspectors flagged either critical violations or a stack of smaller ones.
Recent inspections have found fewer violations than earlier ones, averaging around five violations lately and about eight violations before that.
“Time/temperature control for safety food cold held” accounts for the largest share of issues, appearing six times across the record.
Restaurants in Jacksonville average 74, so Ruby Thai trails the local norm. This restaurant has more on its record than most do.
16
Inspections
4
Critical latest
2
Major latest
8
Minor latest
Inspection History
Feb 11, 2026
Routine - Food
4 critical violations. 2 major violations. 8 minor violations.
View 14 violations
High Priority - Employee touched soiled apron/clothes and then engaged in food preparation, handled clean equipment or utensils, or touched unwrapped single-service items without washing hands. Observed employee working with raw shrimp removing shells wipe hands on apron, then handle clean container. Person in charge spoke to employee during inspection. **Corrective Action Taken**
12A-28-4
High Priority - Raw animal food stored over/not properly separated from ready-to-eat food. In glass door reach in cooler observed raw chicken stored over rice noodles and cut cabbage. Person in charge moved to appropriate location. **Corrected On-Site**
08A-05-6
High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. Chicken in walk in cooler at 56F. Person in charge states was cooked yesterday, was sitting out on line for less than 4 hours. Chicken stock in pan with no heating element at cookline at 54F. Per person in charge has been out less than 4 hours, added to time paperwork during inspection. **Corrective Action Taken** **Repeat Violation** **Admin Complaint**
03A-02-5
High Priority - Time/temperature control for safety food, other than whole meat roast, hot held at less than 135 degrees Fahrenheit. Chicken in pan on edge of grill at 117F on left side. Chicken over heat at 146F. Person in charge moved pan onto heat to begin reheating. **Corrective Action Taken**
03B-01-6
Intermediate - No probe thermometer provided to measure temperature of food products. Person in charge unable to provide probe thermometer during inspection.
05-08-4
Intermediate - Spray bottle containing toxic substance not labeled. One spray bottle with yellow chemical person in charge states is cleaner unlabeled. Person in charge began labeling. **Corrective Action Taken** **Repeat Violation**
41-17-4
Basic - Accumulation of black/green mold-like substance in the interior of the ice machine/bin. Staining observed on deflector plate on interior of ice machine. **Repeat Violation**
22-20-5
Basic - Carbon dioxide/helium tanks not adequately secured. Three CO2 tanks by ice machine unsecured. Person in charge secured. **Corrected On-Site**
51-11-4
Basic - Floor soiled/has accumulation of debris. Floor under cookline, shelving, along walls with debris accumulation.
36-73-4
Basic - Food stored on floor. Observed mirin in plastic container on cookline stored on floor. Observed open case of potatoes stored on floor near hand wash sink. Person in charge raised. **Corrected On-Site** **Repeat Violation**
08B-38-4
Basic - Grease receptacle lid open, broken, or missing. Shared receptacle in bay E with lid open during inspection. Is raining at time of inspection.
33-29-4
Basic - In-use utensil in non-time/temperature control for safety food not stored with handle above top of food within a closed container. Observed sauces at cookline with handles of scoop submerged in sauce. Person in charge began removing. Also, ice scoop handle in direct contact with ice. Person in charge removed. **Corrective Action Taken**
10-01-5
Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Underside of beverage reach in cooler at front line with debris accumulation. Side of fryer with grease accumulation. **Repeat Violation**
23-03-4
Basic - Wet wiping cloth not stored in sanitizing solution between uses. Wet wiping cloths at cookline stored on prep area. Person in charge removed. **Corrected On-Site**
21-12-4
30
Aug 11, 2025
Routine - Food
No violations found.
100
Aug 8, 2025
Routine - Food
1 critical violation.
View 1 violation
High Priority - - From initial inspection : High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. In walk in cooler chicken, chicken, chicken 45-50F. Person in charge states has had door open to unit. Person in charge called for service. **Corrective Action Taken** **Repeat Violation** **Admin Complaint** - From follow-up inspection 2025-08-08: In walk in cooler observed chicken, milk, tofu, soup, noodles at 44-54F. Ambient temperature of unit is 45F during inspection. Person in charge unsure how long unit has been out of temperature. Observed compressor with ice buildup during inspection. See stop sale. Person in charge provided invoice for repair dated 8.7.25. Repair service back on site by end of inspection. **Admin Complaint** **Corrective Action Taken**
03A-02-5
86
Aug 7, 2025
Routine - Food
3 critical violations. 3 major violations. 6 minor violations.
View 12 violations
High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. In walk in cooler chicken, chicken, chicken 45-50F. Person in charge states has had door open to unit. Person in charge called for service. **Corrective Action Taken** **Repeat Violation** **Admin Complaint**
03A-02-5
High Priority - Raw animal foods not properly separated from each other in holding unit based upon minimum required cooking temperature. In reach in freezer raw chicken no longer commercially processed stored over raw shrimp. Person in charge began rearranging. **Corrective Action Taken**
08A-20-5
High Priority - Container of medicine improperly stored. Observed container of medicine stored on top of front make line. Person in charge removed. **Corrected On-Site**
41-07-4
Intermediate - Handwash sink used for purposes other than handwashing. Pitcher stored in front hand wash sink. Person in charge removed. **Corrected On-Site**
31A-11-4
Intermediate - No written procedures available for use of time as a public health control to hold time/temperature control for safety food. Boba held on time at room temperature on the counter not indicated on time paperwork. Added during inspection. **Corrected On-Site**
03F-10-5
Intermediate - Spray bottle containing toxic substance not labeled. Spray bottle with yellow chemical unlabeled. Person in charge states is grill cleaner. Person in charge pulled to label. **Corrective Action Taken** **Repeat Violation**
41-17-4
Basic - Accumulation of black/green mold-like substance in the interior of the ice machine/bin. Interior of ice machine with debris buildup.
22-20-5
Basic - Floor area(s) covered with standing water. Standing water on walk in freezer floor. Also, grease buildup under cook line.
36-22-4
Basic - Food stored on floor. Buckets of sauce stored on the floor in kitchen with no lids. Also, several items in walk in cooler uncovered. Person in charge began covered and raising. **Corrective Action Taken**
08B-38-4
Basic - Garbage not placed in a receptacle for storage until pick up to make the garbage inaccessible to insects and rodents. Observed multiple stacked chicken boxes stored in hallway outside of back door. Person in charge brought to dumpster during inspection.
33-09-4
Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Exterior of bulk dry goods with debris buildup. Hood filters with grease buildup. **Repeat Violation**
23-03-4
Basic - Reuse of single-service or single-use articles. Observed cooked chicken stored in cardboard boxes that raw chicken is delivered in. Person in charge moved to bus tubs. **Corrected On-Site**
25-32-4
35
Feb 26, 2025
Routine - Food
No violations found.
100
Feb 25, 2025
Routine - Food
2 critical violations. 2 major violations. 7 minor violations.
View 11 violations
High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. In sliding door reach in cooler at front counter milk and boba at 46-47F. Person in charge discarded. In walk in cooler chicken, noodles, chicken at 44-46F. Person in charge states just had open to put up delivery. Began turning unit down. **Corrective Action Taken** **Repeat Violation** **Admin Complaint**
03A-02-5
High Priority - Nonfood-grade bags used in direct contact with food. To go bag used in direct contact with cream cheese in walk in cooler. **Repeat Violation** **Admin Complaint**
14-31-5
Intermediate - No written procedures available for use of time as a public health control to hold time/temperature control for safety food. Hot holding line is held on time, person in charge unable to provide time paperwork. Provided to operator. **Corrective Action Taken**
03F-10-5
Intermediate - Spray bottle containing toxic substance not labeled. Two spray bottles of degreaser per person in charge unlabeled. Person in charge began labeling. **Corrective Action Taken**
41-17-4
Basic - Bowl or other container with no handle used to dispense food. To go containers with no handles used as scoop in dry and wet bulk goods. Person in charge began removing. **Corrective Action Taken** **Repeat Violation**
14-01-5
Basic - Floor soiled/has accumulation of debris. Floors under cook line with grease buildup.
36-73-4
Basic - Grease receptacle lid open, broken, or missing. Shared grease receptacle lid open.
33-29-4
Basic - In-use utensil stored in standing water less than 135 degrees Fahrenheit. Rice scoop in water at 79F. Person in charge discarded. **Corrected On-Site**
10-07-4
Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Hood filters with grease buildup.
23-03-4
Basic - Standing water in bottom of reach-in-cooler. Sliding glass door beverage cooler at front counter with large amount of standing water.
29-49-6
Basic - Standing water in floor drain/floor drain draining very slowly. Slow draining hand sink in back kitchen. Is only hand wash sink in back kitchen. **Warning**
29-19-4
43
Oct 16, 2024
Routine - Food
5 critical violations. 1 major violation. 7 minor violations.
View 13 violations
High Priority - Presence of insects, rodents, or other pests. Observed live millipede crawling across floor during inspection. Person in charge killed and discarded. **Corrected On-Site**
35A-09-4
High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. Milk at front line glass door cooler at 48F. Person in charge states had out. Other item in same location at 40F. Ambient temperature below 43F. Chicken in container sitting out in kitchen at 50F. Person in charge states has been out less than 4 hours. Person in charge began reheating. **Corrective Action Taken** **Repeat Violation** **Admin Complaint**
03A-02-5
High Priority - Food-contact surfaces not sanitized after cleaning, before use. Do not use equipment/utensils not properly sanitized. Observed employee washing dishes with no sanitizer step at triple sink. Spoke to employee during inspection, person in charge instructed how to set up properly. **Corrective Action Taken**
22-45-4
High Priority - Live, small flying insects in kitchen, food preparation area, food storage area and/or bar area. Observed two flying insects in back kitchen by triple sink and mop sink. **Repeat Violation** **Admin Complaint**
35A-02-6
High Priority - Nonfood-grade bags used in direct contact with food. Observed to go bags used in direct contact with chicken in reach in freezer.
14-31-5
Intermediate - Nonfood-grade basting brush used in food. Observed metal wrapped brush used in direct contact with oil. Also, observed bamboo cutting board in clean dish area.
14-14-4
Basic - Accumulation of black/green mold-like substance in the interior of the ice machine/bin. Deflector plate in ice machine with mold like substance buildup.
22-20-5
Basic - Bowl or other container with no handle used to dispense food. Several bulk food items had containers with no handle used as scoop. Person in charge removed. Also, tongs hanging from oven. Moved to appropriate location. **Corrected On-Site**
14-01-5
Basic - Food stored on floor. Observed bus tubs of chicken on the ground in walk in cooler.
08B-38-4
Basic - In-use wet wiping cloth/towel used under cutting board. Observed wet wiping cloth stored under cutting board in kitchen.
21-04-4
Basic - No handwashing sign provided at a hand sink used by food employees. Missing hand wash sign at front hand wash sink. Person in charge posted. **Corrected On-Site**
31B-04-4
Basic - Outer openings not protected with self-closing doors. Self closer missing from back door.
35B-03-4
Basic - Water leaking from pipe and/or faucet/handle. Leak observed under hand wash sink in kitchen. Person in charge added catch bucket.
29-11-4
30
May 16, 2024
Complaint Partial
No violations found.
100
May 9, 2024
Complaint Partial
1 critical violation. 2 major violations. 1 minor violation.
View 4 violations
High Priority - Employee used tobacco, ate, or drank then engaged in food preparation, handled clean equipment or utensils, or touched unwrapped single-service items without washing hands. Observed employee eating at front counter and handle personal phone, then handling utensils for food service without handwash.
12A-05-4
Intermediate - Handwash sink not accessible for employee use at all times. Sink at front counter not accessible due to not functioning during inspection. Person in charge states due to be fixed tomorrow. **Warning**
31A-09-4
Intermediate - No soap provided at handwash sink. No soap at back hand wash sink. Person in charge provided. **Corrected On-Site**
31B-03-4
Basic - Employee eating in a food preparation or other restricted area. Observed employees eating at front counter.
12B-02-4
67
Apr 17, 2024
Routine - Food
5 critical violations. 2 major violations. 8 minor violations.
View 15 violations
High Priority - Food stored in ice used for drinks. See stop sale. Observed two bottle of coke stored in drink ice at front ice bin.
08B-56-4
High Priority - Live, small flying insects in kitchen, food preparation area, food storage area and/or bar area. Observed two flying insects in back kitchen.
35A-02-6
High Priority - Stop Sale issued due to food not being in a wholesome, sound condition. Observed two bottles of coke stored in drink ice. Person in charge discarded ice.
01B-13-4
High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. Peas and carrots at cookline at 64F. Person in charge moved to reach in cooler. **Corrective Action Taken**
03A-02-5
High Priority - Time/temperature control for safety food, other than whole meat roast, hot held at less than 135 degrees Fahrenheit. Lemon pepper chicken at 99F. Cheese wonton at 130F. Person in charge states has been out for 1 hour. Recommend holding items on time. Emailed time paperwork during inspection. Person in charge discarded lemon chicken. **Corrective Action Taken**
03B-01-6
Intermediate - Food-contact surface soiled with food debris, mold-like substance or slime. Cutting boards at front line and in back kitchen with staining. **Repeat Violation**
22-02-4
Intermediate - No soap provided at handwash sink. Soap missing from back hand wash sink. Person in charge provided. **Corrected On-Site**
31B-03-4
Basic - Duct tape used to repair nonfood-contact surface. Observed handle of knife in back kitchen with tape around handle.
14-71-4
Basic - Employee personal items stored in or above a food preparation area, food, clean equipment and utensils, or single-service items. Observed employee purse stored on open case of utensils. Observed employee phone, hat stored on case of food, person in charge removed. **Corrected On-Site** **Repeat Violation**
40-06-5
Basic - Floor soiled/has accumulation of debris. Floors with debris buildup under cookline.
36-73-4
Basic - In-use utensil stored in standing water less than 135 degrees Fahrenheit. Scoops at front line in water at 79F.
10-07-4
Basic - Old food stuck to clean dishware/utensils. Observed old food debris on multiple bus tubs in clean dishware storage.
16-48-4
Basic - Stored food not covered. Bus tubs of prepped vegetables in walk in cooler uncovered.
08B-12-5
Basic - Wet wiping cloth not stored in sanitizing solution between uses. Wet rag on cookline not stored in sanitizer.
21-12-4
Basic - Working containers of food removed from original container not identified by common name. Label missing from bulk container of cornstarch.
02D-01-5
26
Dec 11, 2023
Complaint Partial
1 minor violation.
View 1 violation
Food in Good Condition, Safe, and Unadulterated
FL-13
95
Oct 12, 2023
Complaint Partial
2 critical violations. 4 major violations. 6 minor violations.
View 12 violations
High Priority - Raw animal food stored over or with ready-to-eat food in a freezer - not all products commercially packaged. Raw chicken stored over ready to eat pork in reach in freezer-not all products commercially packaged. Operator removed raw chicken to properly store **Corrected On-Site**
08A-02-6
High Priority - Warewashing sanitizing solution exceeding the maximum concentration allowed. Triple Sink (Chlorine exceeds200ppm). Operator added more water to dilute sanitary solution. Retested at 100ppm.
41-18-4
Intermediate - No paper towels or mechanical hand drying device provided at handwash sink. No paper towels at hand wash sink at front service line. Operator replenished paper towels. **Corrected On-Site**
31B-02-4
Intermediate - Employee washed hands in a sink other than an approved handwash sink. Employee washed hands in triple sink. Discussed with operator. Operator will discuss with employee. **Corrective Action Taken**
12A-03-4
Intermediate - Food-contact surface soiled with food debris, mold-like substance or slime. Cutting board at reach-in cooler in corner across from wok station at front service line soiled/ stained. Also, deflector plate in ice machine soiled. **Repeat Violation**
22-02-4
Intermediate - Handwash sink used for purposes other than handwashing. Hand wash sink on front service line used to store large container. Employee removed container from hand wash sink. **Corrected On-Site** **Repeat Violation**
31A-11-4
Basic - Employee personal food not properly identified and segregated from food to be served to the public. Cooked beef in front reach-in cooler operator stated belongs to the cook. Discussed with operator employees food need to be identified and segregated from food being served to the public. **Repeat Violation**
08B-49-4
Basic - Employee personal items stored in or above a food preparation area, food, clean equipment and utensils, or single-service items. Employee personal belongings stored on single service wrapped to go lids at front service line. Also, employees personal belongings on prep table. Operator had employees remove their items to properly store. **Corrected On-Site**
40-06-5
Basic - Employee with no hair restraint while engaging in food preparation. Employee working at wok station and at grill not wearing hair restraint. Operator gave both employees hats to put on. **Corrected On-Site** **Warning**
13-03-4
Basic - Equipment in poor repair. Gasket on reach in freezer torn. **Repeat Violation**
14-11-5
Basic - Reuse of single-service or single-use articles. Cut up plastic jug being reused as scoop for rice. Operator discarded plastic jug. **Corrected On-Site**
25-32-4
Basic - Cutting board has cut marks and is no longer cleanable. Cutting board in prep are has many cutting marks and is no longer cleanable.
14-09-4
37
Sep 7, 2023
Routine - Food
No violations found.
100
Sep 5, 2023
Routine - Food
3 critical violations. 3 major violations. 5 minor violations.
View 11 violations
Employee Health Policies Present
FL-03
Proper Eating, Tasting, Drinking, or Tobacco Use
FL-06
Hands Clean and Properly Washed
FL-08
Adequate Handwashing Facilities Supplied and Accessible
FL-10
Food Obtained from Approved Sources
FL-11
Food Received at Proper Temperature
FL-12
Approved Thawing Methods Used
FL-31
Required Records Available; Shellstock Tags/Labels
FL-14
Food Contact Surfaces Clean and Sanitized
FL-22
Hot and Cold Water Available; Adequate Pressure
FL-25
Toilet Rooms Maintained
FL-53
22
Jan 10, 2023
Complaint Full
3 critical violations. 4 major violations. 5 minor violations.
View 12 violations
Supervisor/Person in Charge Present
FL-01
Employee Health Policies Present
FL-03
Hands Clean and Properly Washed
FL-08
Proper Hot and Cold Holding Temperatures
FL-21
Food Contact Surfaces Clean and Sanitized
FL-22
Adequate Handwashing Facilities Supplied and Accessible
FL-10
Food Obtained from Approved Sources
FL-11
Non-Food Contact Surfaces Clean
FL-23
Hot and Cold Water Available; Adequate Pressure
FL-25
Equipment Adequate to Maintain Product Temperature
FL-29
Wiping Cloths Properly Used and Stored
FL-41
Toilet Rooms Maintained
FL-53
22
Sep 7, 2022
Routine - Food
2 critical violations. 2 major violations. 7 minor violations.
View 11 violations
High Priority - Employee began working with food, handling clean equipment or utensils, or touching unwrapped single-service items without first washing hands. Employee came in back door, and then handle container of chicken without washing hands. Operator discussed hand washing with employee. Employee washed hands **Corrective Action Taken**
12A-16-4
High Priority - Raw animal food stored over/not properly separated from ready-to-eat food. Raw beef stored over ready to eat noodles in glass door reach-in cooler across from wok station. Operator removed raw beef to properly store **Corrected On-Site** **Repeat Violation** **Admin Complaint**
08A-05-6
Intermediate - Spray bottle containing toxic substance not labeled. Unlabeled Spray bottle containing toxic substance stored on shelf near water heater and another bottle under hand wash sink at front counter. Operator labeled spray bottles of window cleaner and degreaser **Corrected On-Site**
41-17-4
Intermediate - Food-contact surface soiled with food debris, mold-like substance or slime. 1. Cutting board at reach-in cooler at front service area soiled/ stained. 2.Soda nozzle on soda dispensing machine soiled **Repeat Violation**
22-02-4
Basic - Bowl or other container with no handle used to dispense food. Cup without handle used to dispense flour. Operator removed cup without handle **Corrected On-Site**
14-01-5
Basic - Equipment in poor repair. Handle of glass door reach-in cooler at front service line in disrepair
14-11-5
Basic - Food stored on floor. Container of oil stored on floor in prep area and near fryers. Also, plastic tubs filled with chicken stored on floor in walk-in-cooler
08B-38-4
Basic - In-use utensil stored in standing water less than 135 degrees Fahrenheit. Rice spatula stored in standing water of less than 135F. Operator emptied water **Corrected On-Site** **Repeat Violation**
10-07-4
Basic - Reuse of single-service or single-use articles. Plastic jug cut and reused to dispense seasonings at table across from wok station **Repeat Violation**
25-32-4
Basic - Time/temperature control for safety food thawed in an improper manner. Shrimp being thawed in standing water in prep area. Operator turned on water to properly thaw **Corrected On-Site**
06-01-5
Basic - Accumulation of black/green mold-like substance in the interior of the ice machine/bin. Interior of ice bin and deflector plate in ice machine soiled
22-20-5
43
Frequently Asked Questions
When was Ruby Thai last inspected?
The most recent health inspection at Ruby Thai on file is from Feb 11, 2026. The public record contains 16 inspections in total.
What is the most common violation at Ruby Thai?
Across the inspection record, “time/temperature control for safety food cold held” has been cited six times, more than any other issue at Ruby Thai.
How does Ruby Thai compare to other restaurants in Jacksonville?
Ruby Thai most recently scored 30 out of 100, which is lower than the Jacksonville average of 74.
Has Ruby Thai's inspection record improved over time?
Yes. Recent inspections at Ruby Thai have averaged around five violations per visit, down from roughly eight earlier in the record.
What does a high risk rating mean?
A high risk rating at Ruby Thai means the most recent inspection flagged either critical violations or a substantial number of smaller ones. Diners may want to read the violation details before deciding to visit.
How often is Ruby Thai inspected?
Based on the inspection history on file, Ruby Thai is inspected around five times per year on average.
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