Crowne Plaza Houston River Oaks

2712 Southwest Fwy, Houston, TX 77098
American
Last inspected: Nov 14, 2025
74
Score
Medium Risk

Going back to 2023, Crowne Plaza Houston River Oaks has eight inspections in the public record. Inspectors last stopped by on Nov 14, 2025. When a facility lands in medium risk territory, it usually means a mixed inspection result.

Violation counts have been trending down, averaging around three violations across recent inspections versus roughly six violations before.

The most common issue across all inspections has been “hand-washing sink maintenance”, showing up four times.

Restaurants in Houston average 87, so Crowne Plaza Houston River Oaks trails the local norm. The full record sits in fairly typical territory for a working restaurant.

8
Inspections
0
Critical latest
0
Major latest
6
Minor latest
Inspection History
Nov 14, 2025
Reinspection (002)
6 minor violations. 3 corrected on site.
View 6 violations
General. container of food not stored a minimum of 6 inches above the floor. (corrected on site)
20-21.03(a)(02)
Refrigerated storage. refrigeration facilities. each mechanically refrigerated facility storing time/temperature controlled for safety (tcs) food shall be provided with numerically scaled indicating thermometer, accurate to 3°f if scaled in fahrenheit only. . recording thermometers, accurate to 3°f if scaled in fahrenheit only, may be used in lieu of indicating thermometers. thermometers that are scaled in celsius or dually scaled in celsius and fahrenheit shall be designed to be easily readable and accurate to ±(1.05°c) in the intended range of use. (corrected on site)
20-21.03(b)(01)
Refrigerated storage. date marking of ready to eat foods. time/temperature controlled for safety (tcs) / ready to eat food opened / prepared / packaged and held refrigerated for more than 24 hours not clearly marked to indicate “time food is opened / prepared” and “disposition date”. (corrected on site)
20-21.03(b)(10)b
Hair restraint. while handling food or utensils, food employees not wearing effective hair restraints and clothing that covers body hair to prevent the contamination of food or food-contact surfaces. an effective hair restraint means any cap / hat / hair net made of fabric / cord / plastic / paper that effectively covers and holds hair in place. the use of effective hair restraints also applies to any exposed scalp or facial hair where there is the potential for contamination of food or food-contact surfaces. an effective hair restraint shall also be used in the partial or complete absence of scalp hair to preclude touching of the scalp and returning to food handling without hand-washing. facial hair restraints are not be required when facial hair is well-groomed and trimmed.
20-21.08(f)
Cleaning frequency. kitchenware and food-contact surfaces of equipment not washed, rinsed, and sanitized after each use and following any interruption of operations during which time contamination may have occurred.
20-21.11(a)(02)
Openings. outside openings not protected against the entrance of insects by filling or closing holes and other gaps along floors / walls / ceilings / tight-fitting, self-closing doors, kept closed / closed windows / screening / properly designed and installed air curtains to control flying insects / other means.
20-21.21(b)
74
Nov 10, 2025
Routine
No violations found.
100
Sep 9, 2025
Reinspection (002)
3 minor violations.
View 3 violations
Chemicals. machines (single-tank, stationary-rack, door-type machines and spray-type glass washers) using chemicals for sanitization not provided with automatically dispensed chemicals.
20-21.13(g)(03)
General. plumbing not sized / installed / maintained according to applicable laws.
20-21.17(a)
Hand-washing sink maintenance. hand-washing sink / soap dispenser / hand-drying device/ related fixtures not kept clean / not in good repair.
20-21.19(d)
86
Sep 7, 2025
Routine Inspection (001)
7 minor violations. 2 corrected on site.
View 7 violations
General. the internal temperature of time/temperature controlled for safety (tcs) food not maintained at 41°f (05°c) or below or 135°f (57°c) or above at all times, except as otherwise provided in this article or unless a packaged product is so labeled as exempted and approved by the appropriate state or federal health authority. (corrected on site)
20-21.02(a)(01)
Thawing time/temperature controlled for safety (tcs) food. reduced oxygen packaged fish that bears a label indicating that it is to be kept frozen until time of use not removed from the reduced oxygen environment prior to thawing under refrigeration as specified in item (01) of this subsection, or prior to, or immediately upon completion of thawing using procedures specified in item (02) of this subsection. (corrected on site)
20-21.04(j)
Temperature measuring device, food. food temperature measuring devices accurate to ±02°f in the intended range of use not provided / not used to assure attainment and maintenance of proper internal cooking, holding, or refrigeration temperatures of all time/temperature controlled for safety (tcs) food if the thermometers are scaled only in fahrenheit. if the thermometers are scaled in celsius or dually scaled, they shall be accurate to ±01°c in the intended range of use. a temperature measuring device with a suitable small-diameter probe that is designed to measure the temperature of thin masses not provided / not readily accessible to accurately measure the temperature in thin foods, such as meat patties and fish fillets.
20-21.04(i)
Cleaning frequency. kitchenware and food-contact surfaces of equipment not washed, rinsed, and sanitized after each use and following any interruption of operations during which time contamination may have occurred.
20-21.11(a)(02)
Chemicals. machines (single-tank, stationary-rack, door-type machines and spray-type glass washers) using chemicals for sanitization not provided with automatically dispensed chemicals.
20-21.13(g)(03)
General. plumbing not sized / installed / maintained according to applicable laws.
20-21.17(a)
Hand-washing sink maintenance. hand-washing sink / soap dispenser / hand-drying device/ related fixtures not kept clean / not in good repair.
20-21.19(d)
70
Apr 12, 2025
Routine Inspection (001)
4 minor violations. 1 corrected on site.
View 4 violations
Refrigerated storage. date marking of ready to eat foods. time/temperature controlled for safety (tcs) and ready to eat food stored at 41°f (5°c) for more than seven days. (corrected on site)
20-21.03(b)(10)b
Sinks. each compartment of each sink not provided with hot and cold running water.
20-21.11(b)
General. plumbing not sized / installed / maintained according to applicable laws.
20-21.17(a)
Hand-washing sink maintenance. hand-washing sink / soap dispenser / hand-drying device/ related fixtures not kept clean / not in good repair.
20-21.19(d)
82
May 9, 2024
Complaint (003)
6 minor violations.
View 6 violations
General. container of food not stored a minimum of 6 inches above the floor.
20-21.03(a)(02)
Reuse of tableware. reuse of soiled tableware including single-service articles by self-service consumers returning to the service area for additional food or by food employees providing second portions or refills to the consumer is prohibited. beverage cups and glasses are exempt from this requirement if refilling is a contamination-free process; provided consumers shall not be allowed to refill beverage tableware except by using self-service automatic beverage dispensing equipment. the person in charge or the food service manager shall ensure that consumers are notified that clean tableware is to be used when they return to self-service areas such as salad bars and buffets. consumer self-service operations such as buffets and salad bars shall be monitored by food employees trained in safe operating procedures. a card / sign / other effective means of notification shall be displayed to notify consumers that clean tableware is to be used upon return to self-service areas such as salad bars and buffets.
20-21.05(j)
Plumbing fixture installation. plumbing fixtures, including compartment type utensil-and-food sinks, hand-washing sinks and mop or utility sinks, not installed to preclude splashes from running down mounting surfaces behind and adjacent to the fixture. acceptable installation methods include a liquid tight seal between fixture and mounting surface, insertion into a precut counter, table or cabinet with a perimeter seal or any other effective method. all materials used shall be safe, smooth, impervious and easily cleanable.
20-21.10(m)
Hand-washing sink maintenance. hand-washing sink / soap dispenser / hand-drying device/ related fixtures not kept clean / not in good repair.
20-21.19(d)
Hand-washing sink installation. hand-washing sink not accessible to employees at all times.
20-21.19(a)
Openings. outside openings not protected against the entrance of insects by filling or closing holes and other gaps along floors / walls / ceilings / tight-fitting, self-closing doors, kept closed / closed windows / screening / properly designed and installed air curtains to control flying insects / other means.
20-21.21(b)
74
Mar 12, 2024
Routine Inspection (001)
5 minor violations.
View 5 violations
General. using shipping containers / milk / produce crates as storage racks / support shelves.
20-21.03(a)(02)c
Materials; general. all equipment and utensils not maintained in good repair.
20-21.10(a)
Maintenance. walls / ceilings, including doors, windows, skylights, and similar closures, not maintained in good repair.
20-21.23(a)
Attachments. decorative materials in consumer areas attached to walls and ceilings not maintained in good repair / not kept clean.
20-21.23(g)
Protective shielding. light bulbs not shielded / coated / otherwise shatter-resistant in areas where there is exposed food, clean equipment / utensils / linens / unwrapped single-service or single-use articles, except as specified in subitems a and b of this item shielded / coated / otherwise shatter-resistant bulbs need not be provided in areas used only for storing food and single-service articles in unopened packages if the integrity of the packages cannot be affected by broken glass falling onto them and the packages are capable of being cleaned of debris from broken bulbs before the packages are opened.
20-21.24(b)(01)
78
Dec 18, 2023
Routine Inspection (001)
6 minor violations. 2 corrected on site.
View 6 violations
Applicability of article; compliance; penalty for violation; variances, etc. operating a food service / processing establishment not conforming to requirements of article ii.
20-19(b)
Refrigerated storage. date marking of ready to eat foods. time/temperature controlled for safety (tcs) / ready to eat food opened / prepared / packaged and held refrigerated for more than 24 hours not clearly marked to indicate “time food is opened / prepared” and “disposition date”. (corrected on site)
20-21.03(b)(10)b
Hair restraint. while handling food or utensils, food employees not wearing effective hair restraints and clothing that covers body hair to prevent the contamination of food or food-contact surfaces. an effective hair restraint means any cap / hat / hair net made of fabric / cord / plastic / paper that effectively covers and holds hair in place. the use of effective hair restraints also applies to any exposed scalp or facial hair where there is the potential for contamination of food or food-contact surfaces. an effective hair restraint shall also be used in the partial or complete absence of scalp hair to preclude touching of the scalp and returning to food handling without hand-washing. facial hair restraints are not be required when facial hair is well-groomed and trimmed. (corrected on site)
20-21.08(f)
Cleaning frequency. dry cleaning. surfaces of utensils and equipment contacting food that is not time/temperature controlled for safety (tcs) food not cleaned in equipment such as ice bins, beverage dispensing nozzles, enclosed components of equipment such as ice makers, cooking oil storage tanks and distribution lines, beverage and syrup dispensing lines or tubes, coffee bean grinders, and water vending equipment at a frequency specified by the manufacturer; or absent manufacturer specifications, at a frequency necessary to preclude accumulation of soil or mold. this subsection does not apply when dry cleaning methods are used as specified in subitems a and b of this item.
20-21.11(a)(08)c[04]
Hand-washing signage. sign / icon / poster that notifies food employees to wash their hands not provided at all hand-washing sinks used by food employees / not clearly visible to food employees.
20-21.19(g)
Controlling pests, generally. effective measures intended to eliminate the presence of rodents, flies, cockroaches, and other insects on the premises not utilized.
20-21.21(a)
74

Frequently Asked Questions

When was Crowne Plaza Houston River Oaks last inspected?

The most recent health inspection at Crowne Plaza Houston River Oaks on file is from Nov 14, 2025. The public record contains eight inspections in total.

What is the most common violation at Crowne Plaza Houston River Oaks?

Across the inspection record, “hand-washing sink maintenance” has been cited four times, more than any other issue at Crowne Plaza Houston River Oaks.

How does Crowne Plaza Houston River Oaks compare to other restaurants in Houston?

Crowne Plaza Houston River Oaks most recently scored 74 out of 100, which is lower than the Houston average of 87.

Has Crowne Plaza Houston River Oaks' inspection record improved over time?

Yes. Recent inspections at Crowne Plaza Houston River Oaks have averaged around three violations per visit, down from roughly six earlier in the record.

What does a medium risk rating mean?

A medium risk rating at Crowne Plaza Houston River Oaks means the most recent inspection turned up a handful of issues that the health department wrote up but did not classify as critical.

How often is Crowne Plaza Houston River Oaks inspected?

Based on the inspection history on file, Crowne Plaza Houston River Oaks is inspected around four times per year on average.