Hearts of a Queen

12953 N Main St, Jacksonville, FL 32218
Other
Last inspected: Feb 3, 2026
90
Score
Low Risk

The health department has logged 10 inspections at Hearts of a Queen, the earliest from 2022. The most recent visit was on Feb 3, 2026. Low risk means the most recent visit produced few or no significant findings.

There hasn't been much movement either way: counts have stayed near three violations per visit across recent inspections.

When inspectors have written things up, “cold holding equipment not maintained in good repair” has been the most frequent reason, cited three times.

Among Jacksonville restaurants, the typical score is 74; Hearts of a Queen is comfortably above that bar. The full picture is one of consistent compliance.

10
Inspections
0
Critical latest
0
Major latest
2
Minor latest
Inspection History
Feb 3, 2026
Routine - Food
2 minor violations.
View 2 violations
Basic - Floors, walls and/or ceilings soiled/has accumulation of debris. Floor under prep table and fryers has grease build up.
36-73-4
Basic - Equipment in poor repair. Front interior of reach-in freezer has rusting.
14-11-5
90
Aug 23, 2024
Routine - Food
No violations found.
100
Aug 22, 2024
Routine - Food
2 critical violations. 4 minor violations.
View 6 violations
High Priority - Employee rubbed hands together for less than 10-15 seconds while washing hands. Grabbed raw pork then washed hands for 7 seconds and made sandwich, explained to her and she washed again
12A-17-4
High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. 60f coleslaw, sausage, raw wings, fish, shrimp, less than 4 hrs, explained to her and she write 6 hrs time to be discarded **Repeat Violation** **Admin Complaint**
03A-02-5
Basic - Employee beverage container on a food preparation table or over/next to clean equipment/utensils. On prep table, manager removed it **Corrected On-Site**
12B-07-4
Basic - Cold holding equipment not maintained in good repair. Do not store time/temperature control for safety food in this unit until the unit is repaired. 60f upright cooler, back wall is frozen **Warning**
14-74-7
Basic - Wet wiping cloth not stored in sanitizing solution between uses. On cart by fryer
21-12-4
Basic - Employee personal items stored in or above a food preparation area, food, clean equipment and utensils, or single-service items. Personal lotion/cream above bread
40-06-5
61
Dec 15, 2023
Routine - Food
No violations found.
100
Oct 10, 2023
Routine - Food
4 critical violations. 3 major violations. 4 minor violations.
View 11 violations
High Priority - Vacuum breaker missing at hose bibb or on fitting/splitter added to hose bibb. Missing back flow preventer at bib under trailer door entrance **Warning**
29-34-4
High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. Hotdogs (54F - Cold Holding); raw fish (53F - Cold Holding); raw chicken wings (52F - Cold Holding), all items stored in reach in cooler, stored there during drive to location to set up and cooler was turn off for approximately 1 hour. No ambient thermometer. Inspector ambient thermometer reading at 52F. Manager turn down unit thermostat **Corrective Action Taken** **Warning**
03A-02-5
High Priority - Stop Sale issued due to food originating from an unapproved source. Observed 4 prep containers of sweet potato pies on prep table sink area and 4 containers of tuna salad in reach in cooler not date marked. Menu stated pies are home made. Spoke to manager and stated both foods were prepared at her home. Provided technical assistance. Stop sale issued. **Warning**
01B-04-5
High Priority - Food prepared in a private home. See stop sale. Observed 4 prep containers of sweet potato pies on prep table sink area and 4 containers of tuna salad in reach in cooler not date marked. Menu stated pies are home made. Spoke to manager and stated both foods were prepared at her home. Provided technical assistance. Stop sale issued. **Warning**
01A-03-4
Intermediate - Establishment has no written procedures for employees to follow in response to a vomiting or diarrheal event where the vomit or diarrhea is discharged onto surfaces in the establishment. Provided operator with Clean-Up of Vomiting and Diarrheal Events handout **Corrective Action Taken**
11-27-4
Intermediate - Manager or person in charge lacking proof of food manager certification and no other certified food service manager employed at this location. Manager Stephanie Humphries has no proof of manager certification and no other manager employed at this establishment **Repeat Violation** **Admin Complaint**
53A-02-7
Intermediate - No probe thermometer provided to measure temperature of food products.
05-08-4
Basic - Cold holding equipment not maintained in good repair. Do not store time/temperature control for safety food in this unit until the unit is repaired. No ambient thermometer in reach in cooler. Inspector ambient thermometer reading at 52F. **Repeat Violation** **Warning**
14-74-7
Basic - In-use utensil stored in standing water less than 135 degrees Fahrenheit. Utensils stored in 82F standing water on prep table.
10-07-4
Basic - Mobile food dispensing vehicle license number not permanently affixed on the side of the unit in figures at least 2 inches high and in contrasting colors from the background of the vehicle. Operator license number not posted on exterior
50-04-4
Basic - No conspicuously located ambient air temperature thermometer in holding unit. No ambient thermometer in reach in cooler. Inspector ambient thermometer reading at 52F.
05-09-4
33
Aug 25, 2023
Routine - Food
1 major violation.
View 1 violation
Intermediate - - From initial inspection : Intermediate - Manager or person in charge lacking proof of food manager certification. Observed establishment without CFM. - From follow-up inspection 2023-05-10: Still the same at callback **Time Extended** - From follow-up inspection 2023-07-24: Received letter stating operator tested and missed passing by 1 point on 7-12-2023. **Time Extended** - From follow-up inspection 2023-08-25: Operator sent via text that she was unable to pass exam and stated she has to wait 90 days and will try to find someone local to administer food manager certification. Inspector will provide a list of Accredited Examination Providers **Admin Complaint**
53A-01-7
90
Jul 24, 2023
Routine - Food
1 major violation.
View 1 violation
Intermediate - - From initial inspection : Intermediate - Manager or person in charge lacking proof of food manager certification. Observed establishment without CFM. - From follow-up inspection 2023-05-10: Still the same at callback **Time Extended** - From follow-up inspection 2023-07-24: Received letter stating operator tested and missed passing by 1 point on 7-12-2023. **Time Extended**
53A-01-7
90
May 10, 2023
Routine - Food
1 major violation.
View 1 violation
Intermediate - - From initial inspection : Intermediate - Manager or person in charge lacking proof of food manager certification. Observed establishment without CFM. - From follow-up inspection 2023-05-10: Still the same at callback **Time Extended**
53A-01-7
90
May 9, 2023
Routine - Food
1 major violation. 1 minor violation.
View 2 violations
Intermediate - Manager or person in charge lacking proof of food manager certification. Observed establishment without CFM.
53A-01-7
Basic - Cold holding equipment not maintained in good repair. Do not store time/temperature control for safety food in this unit until the unit is repaired. Observed refrigeration at 73F on food truck. **Warning**
14-74-7
86
Nov 18, 2022
Food-Licensing Inspection
No violations found.
100

Frequently Asked Questions

When was Hearts of a Queen last inspected?

The most recent health inspection at Hearts of a Queen on file is from Feb 3, 2026. The public record contains 10 inspections in total.

What is the most common violation at Hearts of a Queen?

Across the inspection record, “cold holding equipment not maintained in good repair” has been cited three times, more than any other issue at Hearts of a Queen.

How does Hearts of a Queen compare to other restaurants in Jacksonville?

Hearts of a Queen most recently scored 90 out of 100, which is higher than the Jacksonville average of 74.

Has Hearts of a Queen's inspection record improved over time?

Results have been roughly steady. Inspections at Hearts of a Queen have averaged around three violations per visit across the recent record.

What does a low risk rating mean?

A low risk rating at Hearts of a Queen means inspectors found minimal or no significant issues at the most recent visit. Most facilities at this tier have a clean recent inspection report.

How often is Hearts of a Queen inspected?

Based on the inspection history on file, Hearts of a Queen is inspected around three times per year on average.