Tsao Caa
Last inspected: Jan 26, 2026
86
Score
Public records show 10 inspections at Tsao Caa stretching back to 2022. On Jan 26, 2026, the health department conducted the most recent visit. Diners can read the low risk label as a sign that recent inspections have gone well.
Recent inspections have turned up roughly the same number of issues each time, hovering near six violations per visit.
The pattern that stands out is “buildup of food debris/soil residue on equipment door handles”, which has been cited five times.
That puts the facility ahead of the local pack: the average Jacksonville restaurant scores 74. Taken together, the history is a positive one.
10
Inspections
0
Critical latest
0
Major latest
3
Minor latest
Inspection History
Jan 26, 2026
Routine - Food
3 minor violations.
View 3 violations
Basic - Buildup of food debris/soil residue on equipment door handles. Soiled exterior of equipment including handles to coolers.
23-24-4
Basic - Water leaking from pipe and/or faucet/handle. Leak at kitchen Hand Wash Sink next to reach in cooler. Per Person In Charge. Work in progress.
29-11-4
Basic - Wet wiping cloth not stored in sanitizing solution between uses. 1 wet wipes on counter in : counter.
21-12-4
86
Sep 29, 2025
Routine - Food
1 critical violation. 2 major violations. 2 minor violations.
View 5 violations
High Priority - Live, small flying insects found Two tiny dead flies on top of corner shelf in kitchen by fryer. Cleaned by manager. **Corrective Action Taken**
35A-02-7
Intermediate - Paper towel dispenser at handwash sink not working/unable to dispense paper towels. Towel dispenser not functioning. Kitchen Hand Wash Sink. Replaced by manger. **Corrected On-Site** **Repeat Violation**
31B-05-4
Intermediate - Handwash sink not accessible for employee use at all times. Kitchen Hand Wash Sink blocked by equipment. Moved by manager. **Corrected On-Site** **Repeat Violation**
31A-09-4
Basic - Reach-in cooler interior/shelves have accumulation of soil residues. Soiled interior of kitchen cooler.
22-16-4
Basic - Employee wearing jewelry other than a plain ring on their hands/arms while preparing food. Food prep/service employee wearing bracelets and hand jewelry while engaged in food preparation and service. **Repeat Violation**
13-07-4
64
Jan 13, 2025
Routine - Food
2 critical violations. 2 major violations. 5 minor violations.
View 9 violations
High Priority - Single-use gloves not changed as needed after changing tasks or when damaged or soiled. Frontline staff handling customer cash, credit cards, then handle food service items without Changing gloves ,washing hands. Manager intervened. **Corrected On-Site**
12A-09-4
High Priority - Raw animal food stored over or with ready-to-eat food in a freezer - not all products commercially packaged. Cartons of raw shell eggs over ready to eat but lettuce in reach in cooler. Moved by manager. **Corrected On-Site**
08A-02-6
Intermediate - Handwash sink not accessible for employee use at all times. Hand Wash Sink by ice machine blocked by personal bag in sink. Moved by manager **Corrected On-Site**
31A-09-4
Intermediate - No paper towels or mechanical hand drying device provided at handwash sink. No paper towels at kitchen Hand Wash Sink.
31B-02-4
Basic - Accumulation of black/green mold-like substance in the interior of the ice machine/bin. Soiled deflector plate to interior of ice machine located : kitchen.
22-20-5
Basic - Buildup of food debris/soil residue on equipment door handles. Soiled exterior of equipment including handles to coolers. **Repeat Violation**
23-24-4
Basic - Employee personal food not properly identified and segregated from food to be served to the public. Personal food above restaurant foods in rear cooler. Personal dish of food. Moved by manager **Corrective Action Taken**
08B-49-4
Basic - Employee personal items stored in or above a food preparation area, food, clean equipment and utensils, or single-service items. Employee personal items bags in Hand Wash Sink.
40-06-5
Basic - Employee wearing jewelry other than a plain ring on their hands/arms while preparing food. Food prep/service employee wearing bracelets and hand jewelry while engaged in food preparation and service.
13-07-4
47
Sep 17, 2024
Routine - Food
4 minor violations.
View 4 violations
Basic - Food stored on floor. Boxed foods on floor. Rear hallway
08B-38-4
Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Sc Soiled Counters and shelves at fryer station.
23-03-4
Basic - Wet wiping cloth not stored in sanitizing solution between uses. 1 wet wipes on counter in : kitchen. Moved by manager. **Corrected On-Site**
21-12-4
Basic - Employee beverage container on a food preparation table or over/next to clean equipment/utensils. Employee drink container by prep line.
12B-07-4
82
Feb 22, 2024
Routine - Food
1 critical violation. 2 major violations. 4 minor violations.
View 7 violations
High Priority - Employee touching ready-to-eat food with their bare hands - food was not being heated as a sole ingredient to 145 degrees F or immediately added to other ingredients to be cooked/heated to the minimum required temperature to allow bare hand contact. Establishment has no approved Alternative Operating Procedure. Food service employee handling Ready to eat foods , garnish , with bare hand contact. Inspector intervened. **Corrective Action Taken**
09-01-4
Intermediate - Handwash sink used for purposes other than handwashing. Utensils in Hand wash sink. Moved by manager **Corrected On-Site**
31A-11-4
Intermediate - Spray bottle containing toxic substance not labeled. Unlabeled chemical bottle under Three compartment sink.
41-17-4
Basic - Accumulation of black/green mold-like substance in the interior of the ice machine/bin. Soiled deflector plate in ice machine located: kitchen.
22-20-5
Basic - Buildup of food debris/soil residue on equipment door handles. Soiled exterior of equipment including handles to coolers.
23-24-4
Basic - Food stored on floor. Bag of panko on floor in rear kitchen. Moved by manager **Corrected On-Site**
08B-38-4
Basic - Wet wiping cloth not stored in sanitizing solution between uses. 1 wet wipes on counter in : prep table.
21-12-4
58
Jul 24, 2023
Routine - Food
2 critical violations. 2 major violations. 5 minor violations.
View 9 violations
High Priority - Nonfood-grade containers used for food storage - direct contact with food. Non food grade containers used to store panko.
14-15-4
High Priority - Raw animal food stored over or with ready-to-eat food in a freezer - not all products commercially packaged. Trays of raw eggs over cheese in rear cooler. Moved by manager. **Corrected On-Site**
08A-02-6
Intermediate - Handwash sink not accessible for employee use at all times. Hand wash sink by Three compartment sink blocked by large food container. Moved by manager. **Corrective Action Taken**
31A-09-4
Intermediate - No soap provided at handwash sink. No soap provided at kitchen Hand wash sink by Three compartment sink.
31B-03-4
Basic - Accumulation of black/green mold-like substance in the interior of the ice machine/bin. Soiled deflector plate in ice machine located: kitchen.
22-20-5
Basic - Buildup of food debris/soil residue on equipment door handles. Soiled exterior of equipment including handles to coolers. Kitchen.
23-24-4
Basic - Employee personal items stored in or above a food preparation area, food, clean equipment and utensils, or single-service items. Personal clothing by kitchen prep table.
40-06-5
Basic - Employee wearing jewelry other than a plain ring on their hands/arms while preparing food. Food service employees with bracelets/ large jewelry.
13-07-4
Basic - Floor soiled/has accumulation of debris. Soiled floors under dry goods rack. Rear kitchen.
36-73-4
47
Feb 14, 2023
Routine - Food
No violations found.
100
Feb 7, 2023
Routine - Food
4 critical violations. 4 major violations. 4 minor violations.
View 12 violations
High Priority - Employee began working with food, handling clean equipment or utensils, or touching unwrapped single-service items without first washing hands. Food prep employee entered from outside then handled food service equipment without first washing hands. **Warning**
12A-16-4
High Priority - Employee touched soiled surface and then engaged in food preparation, handled clean equipment or utensils, or touched unwrapped single-service items without washing hands. Food service employee handled soiled equipment , soiled coolers , then engaged in food prep activity without washing hands. Food service employee touched hair , face then engaged in food prep activity without washing hands. **Warning**
12A-29-4
High Priority - Employee touching ready-to-eat food with their bare hands - food was not being heated as a sole ingredient to 145 degrees F or immediately added to other ingredients to be cooked/heated to the minimum required temperature to allow bare hand contact. Establishment has no approved Alternative Operating Procedure. Frontline employee handling cut melons with bare hand contact. Manager intervened. **Corrective Action Taken** **Warning**
09-01-4
High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. Items in Frontline cooler : boba items : 47°, 46° , 48° , 48°, Cut melons 49°. Per Person In Charge , believes items are in defrost mode. **Repeat Violation** **Admin Complaint**
03A-02-5
Intermediate - Handwash sink not accessible for employee use at all times. Kitchen Hand Wash Sink with multiple items in sink. Inaccessible. Moved by manager. **Corrected On-Site**
31A-09-4
Intermediate - No currently certified food service manager on duty with four or more employees engaged in food preparation/handling. A list of accredited food manager certification examination providers can be found at http://www.myfloridalicense.com/DBPR/hotels-restaurants/food-lodging/food-manager/ Four food service employees onsite with no certified food manger present.
53A-05-6
Intermediate - No proof provided that food employees are informed of their responsibility to report to the person in charge information about their health and activities related to foodborne illnesses.
11-26-1
Intermediate - Establishment has no written procedures for employees to follow in response to a vomiting or diarrheal event where the vomit or diarrhea is discharged onto surfaces in the establishment.
11-27-4
Basic - Bowl or other container with no handle used to dispense food. Bowl as scoop In Multiple foods.
14-01-5
Basic - Buildup of food debris/soil residue on equipment door handles. Soiled exterior of equipment including handles to coolers.
23-24-4
Basic - Employee personal items stored in or above a food preparation area, food, clean equipment and utensils, or single-service items. Employee clothing on and above food service containers. Rear kitchen.
40-06-5
Basic - Employee wearing jewelry other than a plain ring on their hands/arms while preparing food. Food prep/service employee wearing bracelets and hand jewelry while engaged in food preparation and service.
13-07-4
30
Oct 26, 2022
Complaint Partial
2 critical violations. 1 major violation.
View 3 violations
Employee Health Policies Present
FL-03
Required Records Available; Shellstock Tags/Labels
FL-14
Toilet Rooms Maintained
FL-53
67
Sep 19, 2022
Routine - Food
2 major violations. 6 minor violations.
View 8 violations
Hands Clean and Properly Washed
FL-08
Adequate Handwashing Facilities Supplied and Accessible
FL-10
Approved Thawing Methods Used
FL-31
Toilet Rooms Maintained
FL-53
Food Received at Proper Temperature
FL-12
Food in Good Condition, Safe, and Unadulterated
FL-13
Proper Hot and Cold Holding Temperatures
FL-21
Non-Food Contact Surfaces Clean
FL-23
61
Frequently Asked Questions
When was Tsao Caa last inspected?
The most recent health inspection at Tsao Caa on file is from Jan 26, 2026. The public record contains 10 inspections in total.
What is the most common violation at Tsao Caa?
Across the inspection record, “buildup of food debris/soil residue on equipment door handles” has been cited five times, more than any other issue at Tsao Caa.
How does Tsao Caa compare to other restaurants in Jacksonville?
Tsao Caa most recently scored 86 out of 100, which is higher than the Jacksonville average of 74.
Has Tsao Caa's inspection record improved over time?
Results have been roughly steady. Inspections at Tsao Caa have averaged around six violations per visit across the recent record.
What does a low risk rating mean?
A low risk rating at Tsao Caa means inspectors found minimal or no significant issues at the most recent visit. Most facilities at this tier have a clean recent inspection report.
How often is Tsao Caa inspected?
Based on the inspection history on file, Tsao Caa is inspected around three times per year on average.
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