Tsaocaa
Last inspected: Dec 9, 2025
58
Score
The most recent inspection for Tsaocaa, located at 13249 City Square Dr Ste 117 in Jacksonville, FL, on December 9, 2025, resulted in a moderate risk score of 58. This inspection identified one critical, two major, and four minor violations, with some noted as corrected on-site. Historically, Tsaocaa has had mostly high-risk inspections across its six scored visits.
6
Inspections
1
Critical latest
2
Major latest
4
Minor latest
Inspection History
Dec 9, 2025
Routine - Food
1 critical violation. 2 major violations. 4 minor violations.
View 7 violations
High Priority - Raw animal food stored over or with ready-to-eat food in a freezer - not all products commercially packaged. In walk-in freezer, bags of raw chicken stored over case of octopus. Employee moved octopus. Also in triple door reach-in cooler, raw shell eggs stored over cheese. Employee moved eggs to bottom shelf. **Corrected On-Site**
08A-02-6
Intermediate - Handwash sink used for purposes other than handwashing. In kitchen, handwash sink has chemical bottle in sink and towels hanging on edge of sink. Manager moved all items. **Corrected On-Site**
31A-11-4
Intermediate - Handwash sink not accessible for employee use at all times. In kitchen, handwash sink locked by trash can. Manager moved trash can. **Corrected On-Site** **Repeat Violation**
31A-09-4
Basic - Employee personal items stored in or above a food preparation area, food, clean equipment and utensils, or single-service items. In kitchen, cell phone on shelf above prep table. Employee removed. **Corrected On-Site**
40-06-5
Basic - In-use utensil in non-time/temperature control for safety food not stored with handle above top of food within a closed container. At front counter, scoop in jelly powder has handle touching product. Manager removed scoop. **Corrected On-Site** **Repeat Violation**
10-01-5
Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. In kitchen, plastic film in reach-in freezer soiled/peeling. Employee removed plastic film. **Corrected On-Site**
23-03-4
Basic - Single-service articles not stored inverted or protected from contamination. In kitchen, single service food containers stored on top,shelf, not inverted. Employee inverted. **Corrected On-Site**
25-06-4
58
Jul 30, 2025
Routine - Food
2 critical violations. 1 major violation. 9 minor violations.
View 12 violations
High Priority - Container of medicine improperly stored. In kitchen, medicine box stored on shelf above potato flour. Manager moved medicine. **Corrected On-Site**
41-07-4
High Priority - Toxic substance/chemical improperly stored. In kitchen, lack of spray can air freshener stored on shelf ext to mustard packets. Manager moved air freshener.
41-10-4
Intermediate - Handwash sink not accessible for employee use at all times. In kitchen, trash can in front of handwash sink. Manager moved. **Corrected On-Site** **Repeat Violation**
31A-09-4
Basic - Cardboard used to line food-contact shelves. In walk-in freezer, cardboard lining shelves.
14-05-4
Basic - Employee beverage container on a food preparation table or over/next to clean equipment/utensils. In kitchen on prep table, employee drink on counter. Manager moved drink. **Corrected On-Site**
12B-07-4
Basic - Employee personal items stored in or above a food preparation area, food, clean equipment and utensils, or single-service items. At front counter, employee purse stored in bottom cabinet with juice pearls. Manager moved purse. **Corrected On-Site**
40-06-5
Basic - Equipment and utensils not properly air-dried - wet nesting. On clean dish shelf above triple sinks, metal pans stacked before air drying.
24-08-4
Basic - In-use utensil in non-time/temperature control for safety food not stored with handle above top of food within a closed container. In kitchen on lower shelf of prep table, scoops in pudding mix have handles touching product.
10-01-5
Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. In kitchen, exterior of flour bin has build up of residue. Employee cleaned during inspection. **Corrected On-Site**
23-03-4
Basic - Reuse of single-service or single-use articles. In kitchen, egg flats reused under pans. Employee discarded. **Corrected On-Site**
25-32-4
Basic - Storage of maintenance equipment/tools in areas that may result in cross contamination of food, equipment, utensils, linens and/or single-service and single-use articles. On shelf by walk-in freezer, drill stored on case of thai tea mix. Manager moved drill. **Corrected On-Site**
42-03-5
Basic - Bowl or other container with no handle used to dispense food. In kitchen, plastic togo cup used in bulk flour bin. Employee removed. **Corrected On-Site** **Repeat Violation**
14-01-5
43
Jan 31, 2025
Routine - Food
1 critical violation. 3 major violations. 5 minor violations.
View 9 violations
High Priority - Raw animal food stored over/not properly separated from ready-to-eat food. In bottom section of flip top reach-in cooler, bowl of raw chicken, identified as personal, stored over cups of sauces. Employee moved chicken to bottom shelf. **Corrected On-Site**
08A-05-6
Intermediate - Handwash sink not accessible for employee use at all times. In kitchen, trash can in front of handwash sink. Employee moved. **Corrected On-Site** **Repeat Violation**
31A-09-4
Intermediate - No proof provided that food employees are informed of their responsibility to report to the person in charge information about their health and activities related to foodborne illnesses. Two employees present, hired lass than 60 days, no proof available of employee responsibilities. Operator has DBPR form.
11-26-1
Intermediate - Commercially processed ready-to-eat, time/temperature control for safety food opened and held more than 24 hours not properly date marked after opening. At front counter reach-in cooler, milk opened 2 days prior per employee, not dated.
02C-03-5
Basic - Bathroom door left open other than during cleaning or maintenance. Men's restroom door propped open.
32-02-4
Basic - Bowl or other container with no handle used to dispense food. In kitchen, plastic togo cup used as scoop,in bulk flour container. Employee removed cup, placed cup with handle in container. **Corrected On-Site**
14-01-5
Basic - Employee personal food not properly identified and segregated from food to be served to the public. In kitchen, In bottom section of flip top reach-in cooler and in 3 door reach-in cooler, multiple items identified as personal stored with customer foods. **Repeat Violation**
08B-49-4
Basic - Food stored on floor. In kitchen, case of oil stored on floor.
08B-38-4
Basic - Wet wiping cloth not stored in sanitizing solution between uses. Wet towel on counter of flip top reach-in cooler.
21-12-4
50
Aug 21, 2024
Routine - Food
2 critical violations. 3 major violations. 4 minor violations.
View 9 violations
High Priority - Raw animal food stored over or with ready-to-eat food in a freezer - not all products commercially packaged. In stand up reach-in freezer across from cook line, open box of raw coconut shrimp stored over open tray of spring rolls. Operator moved shrimp to bottom. **Corrected On-Site**
08A-02-6
High Priority - Raw animal food stored over or with unwashed produce. In 3 door reach-in cooler, batter with raw egg stored over vegetables. Operator moved batter. **Corrected On-Site**
08A-04-5
Intermediate - Handwash sink not accessible for employee use at all times. In back kitchen, trash can in front of handwash sink. Employee moved. **Corrected On-Site**
31A-09-4
Intermediate - Incorrect chemical test kit provided for measuring the concentration of the sanitizer solution used in the three-compartment sink and/or dishmachine. Operator provided PH test strips, uses chlorine sanitizer.
16-32-5
Intermediate - No written procedures available for use of time as a public health control to hold time/temperature control for safety food. Operator hoods boba pearls on 4 hour time frame, no written procedures. Operator pulse not find email from last inspection with form. Emailed operator form and verified it was received.
03F-10-5
Basic - Employee beverage container on a food preparation table or over/next to clean equipment/utensils. In kitchen, employee drinks on prep table. Operator moved to bottom shelf. **Corrected On-Site**
12B-07-4
Basic - Employee personal food not properly identified and segregated from food to be served to the public. In 3 door reach-in cooler, personal food items stored with hot dogs used for customers. Operator moved hot dogs. **Corrected On-Site** **Repeat Violation**
08B-49-4
Basic - In-use utensil in non-time/temperature control for safety food not stored with handle above top of food within a closed container. At front counter drink station, scoop in dry yogurt mix has handle touching product. Operator moved scoop. **Corrected On-Site**
10-01-5
Basic - Cardboard used to line food-contact shelves. In walk-in freezer, cardboard used on shelves with bags of raw chicken. Employee removed. **Corrected On-Site**
14-05-4
45
Mar 19, 2024
Routine - Food
2 critical violations. 2 major violations. 4 minor violations.
View 8 violations
Certified Food Manager Identification
FL-02
Employee Health Policies Present
FL-03
Hands Clean and Properly Washed
FL-08
Required Records Available; Shellstock Tags/Labels
FL-14
Approved Thawing Methods Used
FL-31
Toxic Substances Properly Identified, Stored, Used
FL-32
Personal Cleanliness
FL-40
Toilet Rooms Maintained
FL-53
47
Oct 13, 2023
Food-Licensing Inspection
1 critical violation. 3 major violations. 4 minor violations.
View 8 violations
High Priority - Vacuum breaker missing at mop sink faucet or on fitting/splitter added to mop sink faucet. Breakers missing on both sides of splitter at mop sink faucet. Splitter removed - faucet has built in vacuum breaker. **Corrected On-Site**
29-42-4
Intermediate - Establishment has no written procedures for employees to follow in response to a vomiting or diarrheal event where the vomit or diarrhea is discharged onto surfaces in the establishment. No written plan available. Inspector emailed Form 5030-104. **Corrective Action Taken**
11-27-4
Intermediate - No chemical test kit provided when using sanitizer at three-compartment sink/warewashing machine or wiping cloths. No test kit available.
16-37-1
Intermediate - No probe thermometer provided to measure temperature of food products. No probe thermometer available.
05-08-4
Basic - Covered waste receptacle not provided in women's bathroom. No covered container in women's restroom in dining area.
32-12-5
Basic - No Heimlich maneuver/choking sign posted. No poster available. Inspector emailed poster. **Corrected On-Site**
51-13-4
Basic - Outer openings not protected with self-closing doors. Rear exit door closing device is not attached. Device attached. **Corrected On-Site**
35B-03-4
Basic - Wet mop not stored in a manner to allow the mop to dry. Near mop sink, mop stored in bucket of water. Mop removed. **Corrected On-Site**
42-01-4
52
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