Waffle House #2104

7180 Normandy Blvd, Jacksonville, FL 32205
Café / Breakfast
Last inspected: Nov 20, 2025
82
Score
Low Risk

Across the available record, Waffle House #2104 has nine inspections on file, the first dated 2022. The newest entry in the record is dated Nov 20, 2025. A low risk tier reflects an inspection that turned up minimal issues.

The trend has been favorable: violation counts have eased from around seven violations to closer to three violations per visit over the last few inspections.

“Nonfood-contact surface soiled with grease” comes up most often, recorded five times in the inspection record.

Among Jacksonville restaurants, the typical score is 74; Waffle House #2104 is comfortably above that bar. Overall, the inspection record reads well.

9
Inspections
0
Critical latest
0
Major latest
4
Minor latest
Inspection History
Nov 20, 2025
Routine - Food
4 minor violations.
View 4 violations
Basic - Accumulation of black/green mold-like substance in the interior of the ice machine/bin. Slight buildup on interior of ice machine. Manager cleaned ice machine. **Corrected On-Site**
22-20-5
Basic - Employee beverage container on a food preparation table or over/next to clean equipment/utensils. Employee beverage On table with straws utensils and condiments employee discarded beverage. **Corrected On-Site**
12B-07-4
Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Gasket soiled on cooler drawer, gasket soiled on walk in cooler, manager cleaned gaskets. Dust on walk in cooler fan cover **Corrective Action Taken** **Repeat Violation**
23-03-4
Basic - Water softener salt (food) stored in a location that is not clean and dry. Water softener stored on Floor in shed. Manager properly stored water softener. **Corrected On-Site**
08B-74-1
82
Aug 18, 2025
Routine - Food
No violations found.
100
Aug 12, 2025
Routine - Food
1 critical violation. 1 major violation. 2 minor violations.
View 4 violations
High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. cut lettuce (56F - Cold Holding); cut tomato (58F - Cold Holding); diced ham (55F - Cold Holding); hash browns (54F - Cold Holding); ham slices (56F - Cold Holding); cheese slices (52F - Cold Holding) per manager food items were placed in prep cooler 2 hours ago. Manager stated they will put food items into an ice bath until cooler is repaired. **Warning**
03A-02-5
Intermediate - Required employee training expired for some employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. One expired employee training certificate expired 4/6/25
53B-14-5
Basic - Equipment in poor repair. Torn gasket on meat cooler Water leaking in reach in cooler where meat is stored.
14-11-5
Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Dusty Fan cover in walk in cooler.
23-03-4
70
Feb 24, 2025
Routine - Food
1 critical violation. 5 minor violations.
View 6 violations
Food Received at Proper Temperature
FL-12
Food Contact Surfaces Clean and Sanitized
FL-22
Non-Food Contact Surfaces Clean
FL-23
Warewashing Facilities Maintained and Used
FL-24
Lighting Adequate; Required Shields in Place
FL-36
Wiping Cloths Properly Used and Stored
FL-41
67
Aug 16, 2024
Routine - Food
2 critical violations. 4 minor violations.
View 6 violations
High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. ham (50F - Cold Holding); cut tomato (51F - Cold Holding) food items were stored in open cooler next to cooks line. Per manager the maintenance(onsite) just repaired the cooler prior to inspection. Cooler is still cooling down. Manager moved food items into the walk in freezer to rapidly cool. **Corrective Action Taken** **Repeat Violation** **Admin Complaint**
03A-02-5
High Priority - Raw animal food stored over/not properly separated from ready-to-eat food. Raw shell eggs stored over fully cooked gravy in reach in cooler closest to manger's office, employee properly stored food items **Corrected On-Site**
08A-05-6
Basic - Accumulation of black/green mold-like substance in the interior of the ice machine/bin. Black mold like substance on interior of ice machine
22-20-5
Basic - Clean glasses, cups, bowls, plates, pots and pans not stored inverted or in a protected manner. Plates stored right in front of customers seated at bar area
24-05-4
Basic - Employee beverage container on a food preparation table or over/next to clean equipment/utensils. Employee Purple large drink cup stored on counter near clean coffee cups, employee properly stored beverage cup **Corrected On-Site**
12B-07-4
Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Soiled gaskets on cooks line Walk in cooler fan cover is dusty
23-03-4
61
Feb 20, 2024
Routine - Food
2 critical violations. 1 major violation. 6 minor violations.
View 9 violations
High Priority - Employee touched soiled surface and then engaged in food preparation, handled clean equipment or utensils, or touched unwrapped single-service items without washing hands. Employee cooking on the flat top grill moved two bowls and a plate used to scramble raw shell eggs to the dish area. Plate and bowls had raw shell residue visibly on surfaces. Employee turned and grabbed a clean plate with the same gloved hands.
12A-29-4
High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. ham (50F - Cold Holding); cut lettuce (52F - Cold Holding); cheese (50F - Cold Holding); cut tomato (39F - Cold Holding) per manager the temps were 40F or below 1 hour ago. Food items were stored on open cooler next to grill. Manager put food items in the cooler to cool. **Corrective Action Taken**
03A-02-5
Intermediate - Handwash sink not accessible for employee use at all times. Hand wash sink blocked by rolling cart, manager moved cart. **Corrected On-Site**
31A-09-4
Basic - Employee personal items stored in or above a food preparation area, food, clean equipment and utensils, or single-service items. Employee purse hanging on shelf where single service items are stored. Manager properly stored purse **Corrected On-Site** **Repeat Violation**
40-06-5
Basic - Employee with no beard guard/restraint while engaging in food preparation. No beard guard on employee preparing eggs and meat on flat top grill.
13-04-4
Basic - Equipment in poor repair. Torn gasket on reach in cooler door **Repeat Violation**
14-11-5
Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Gasket soiled on front counter reach in cooler and walk in cooler. Grease dripping from Hood filters **Repeat Violation**
23-03-4
Basic - Reach-in cooler interior/shelves have accumulation of soil residues. Soiled Water pooled in bottom of cooler where containers of hash browns are stored **Repeat Violation**
22-16-4
Basic - Reach-in cooler shelves with rust that has pitted the surface. Rust in reach in cooler shelves **Repeat Violation**
14-33-4
50
Aug 24, 2023
Routine - Food
2 major violations. 6 minor violations.
View 8 violations
Hands Clean and Properly Washed
FL-08
Required Records Available; Shellstock Tags/Labels
FL-14
Food Contact Surfaces Clean and Sanitized
FL-22
Non-Food Contact Surfaces Clean
FL-23
Approved Thawing Methods Used
FL-31
Personal Cleanliness
FL-40
Wiping Cloths Properly Used and Stored
FL-41
Food and Non-Food Contact Surfaces Designed and Constructed
FL-50
55
Feb 7, 2023
Routine - Food
No violations found.
100
Aug 18, 2022
Complaint Full
3 critical violations. 2 major violations. 9 minor violations.
View 14 violations
High Priority - Employee rubbed hands together for less than 10-15 seconds while washing hands. Employee came from smoke brake and washed hands for 10 seconds then went to scoop ice, explained to her and she washed hands for 20 seconds **Corrected On-Site**
12A-17-4
High Priority - Employee switched from working with raw food to ready-to-eat food without washing hands. Grabbed raw bacon then toast, explained to her, she discarded bread and washed hands **Corrected On-Site** **Repeat Violation** **Admin Complaint**
12A-12-4
High Priority - Toxic substance/chemical improperly stored. Cleaner in spray bottle hanging by food on cart, front counter, employee moved it **Corrected On-Site** **Repeat Violation** **Admin Complaint**
41-10-4
Intermediate - Food-contact surface soiled with food debris, mold-like substance or slime. Ice bin
22-02-4
Intermediate - Proof of required state approved employee training not available for some employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. 2 employee here more than 2 months
53B-13-5
Basic - Employee beverage container on a food preparation table or over/next to clean equipment/utensils. On cart above food, front counter, employee rearranged, one open drink above syrup for drinks **Corrected On-Site** **Repeat Violation**
12B-07-4
Basic - Ice scoop handle in contact with ice. Employee removed it **Corrected On-Site**
10-08-5
Basic - No handwashing sign provided at a hand sink used by food employees. Ladies restroom, mgr placed one **Corrected On-Site**
31B-04-4
Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Cabinet under ice bin and gaskets in 4 door cooler, **Repeat Violation**
23-03-4
Basic - Reach-in cooler interior/shelves have accumulation of soil residues. Shelves in upright cooler by chili warmer
22-16-4
Basic - Sanitizing solution for wiping cloths not free of food debris and visible soil. Front counter, mgr changed it **Corrected On-Site**
21-11-4
Basic - Single-service articles improperly stored. Boxes on floor with to go containers, in shed **Repeat Violation**
25-05-4
Basic - Unwashed fruits/vegetables stored with ready-to-eat food. Unwashed tomatoes on shelf above butter and ham, mgr rearranged **Corrected On-Site**
08B-17-4
Basic - Wet wiping cloth not stored in sanitizing solution between uses. Not enough sanitizer, mgr adde more **Corrected On-Site** **Repeat Violation**
21-12-4
33

Frequently Asked Questions

When was Waffle House #2104 last inspected?

The most recent health inspection at Waffle House #2104 on file is from Nov 20, 2025. The public record contains nine inspections in total.

What is the most common violation at Waffle House #2104?

Across the inspection record, “nonfood-contact surface soiled with grease” has been cited five times, more than any other issue at Waffle House #2104.

How does Waffle House #2104 compare to other restaurants in Jacksonville?

Waffle House #2104 most recently scored 82 out of 100, which is higher than the Jacksonville average of 74.

Has Waffle House #2104's inspection record improved over time?

Yes. Recent inspections at Waffle House #2104 have averaged around three violations per visit, down from roughly seven earlier in the record.

What does a low risk rating mean?

A low risk rating at Waffle House #2104 means inspectors found minimal or no significant issues at the most recent visit. Most facilities at this tier have a clean recent inspection report.

How often is Waffle House #2104 inspected?

Based on the inspection history on file, Waffle House #2104 is inspected around three times per year on average.