Windsor Pointe

4060 San Pablo Parkway, Jacksonville, FL 32224
American
Last inspected: Apr 14, 2026
70
Score
Medium Risk

Windsor Pointe has been inspected seven times since 2022. Inspectors last stopped by on Apr 14, 2026. When a facility lands in medium risk territory, it usually means a mixed inspection result.

Inspection results have stayed in a similar range over the last few visits, averaging around six violations each.

Across the inspection history, “no paper towels” is the issue that surfaces most often, recorded five times.

That's lower than the typical Jacksonville restaurant, which scores around 74. The record is unremarkable in either direction.

7
Inspections
0
Critical latest
3
Major latest
1
Minor latest
Inspection History
Apr 14, 2026
Routine - Food
3 major violations. 1 minor violation.
View 4 violations
Intermediate - No paper towels or mechanical hand drying device provided at handwash sink. Observed no paper towels at hand wash sink in corner at front service line. Operator replenished paper towels. **Corrected On-Site** **Repeat Violation**
31B-02-4
Intermediate - Food manager certification expired. A list of accredited food manager certification examination providers can be found at https://www2.myfloridalicense.com/hotels-restaurants/food-lodging/food-manager/ Observed Alexander CFM expired 3-18-26.
53A-03-7
Intermediate - Food-contact surface soiled with food debris, mold-like substance or slime. Observed white ice deflector plate in large ice machine soiled. **Repeat Violation**
22-02-4
Basic - Bowl or other container with no handle used to dispense food. Observed cups without handles used to dispense crowns, apple sauce and shredded cheese at front service line. Operator removed souflee cups from foods. **Corrected On-Site**
14-01-5
70
Nov 21, 2025
Routine - Food
2 critical violations. 3 major violations. 3 minor violations.
View 8 violations
High Priority - Stop Sale issued due to food not being in a wholesome, sound condition. Observed 11 thawed commercially sealed packaged salmon stored in reach-in cooler on cook line. Salmon packaging displayed for salmon to be removed prior to thawing and was not removed from sealed packaging. See Stop Sale.
01B-13-4
High Priority - Live, small flying insects found Observed four flying insects in mop area. Operator killed and discarded flying insects during this inspection. **Corrected On-Site**
35A-02-7
Intermediate - Commercially processed ready-to-eat, time/temperature control for safety food opened and held more than 24 hours not properly date marked after opening. Observed open package of hot dogs that was open two days ago. Operator date marked hot dogs. **Corrected On-Site**
02C-03-5
Intermediate - Food-contact surface soiled with food debris, mold-like substance or slime. White deflector plate in large ice machine next to managers office soiled.
22-02-4
Intermediate - No paper towels or mechanical hand drying device provided at handwash sink. Observed no paper towels at hand wash sink in ware washing area, prep area, and on cook line. Employee replenished paper towels at all three hand wash sinks. **Corrected On-Site** **Repeat Violation**
31B-02-4
Basic - Ice buildup in reach-in freezer and/or walk-in freezer. Observed ice buildup up around interior door and shelf near door and on some boxes in walk in freezer.
14-69-4
Basic - Equipment and utensils not properly air-dried - wet nesting. Clean stacked pans on storage shelf on cook line unable to properly air dry
24-08-4
Basic - Commercially processed reduced oxygen packaged fish bearing a label indicating that it is to remain frozen until time of use no longer frozen and not removed from reduced oxygen package. Observed 11 thawed commercially sealed packaged salmon stored in reach-in cooler on cook line. Salmon packaging displayed for salmon to be removed prior to thawing and was not removed from sealed packaging. See Stop Sale.
06-09-1
47
Jan 8, 2025
Routine - Food
4 major violations. 1 minor violation.
View 5 violations
Intermediate - Handwash sink not accessible for employee use at all times. Hand wash sink on cook line blocked by cutting board with multiple items stored on top of cutting board. Operator removed cutting board and items on top of cutting board from blocking hand wash sink. **Corrected On-Site**
31A-09-4
Intermediate - Handwash sink used for purposes other than handwashing. Hand wash sink at end of front service area used for rinsing towel. Operator cleaned out hand wash sink. Also, hand wash sink at front service area nearest buffet used to store beverage pitcher. Operator removed pitcher from hand wash sink. **Corrected On-Site**
31A-11-4
Intermediate - No paper towels or mechanical hand drying device provided at handwash sink. No paper towels at hand wash sink in front service station. Operator replenished paper towels. **Corrected On-Site** **Repeat Violation**
31B-02-4
Intermediate - Spray bottle containing toxic substance not labeled. Unlabeled Spray bottle containing toxic substance stored on shelf in prep area. Operator labeled spray bottle of cleaner.
41-17-4
Basic - Employee beverage container on a food preparation table or over/next to clean equipment/utensils. Multiple employee beverages on shelf above prep table next to containers of seasonings. Employee discarded beverage cups/ bottles **Corrected On-Site**
12B-07-4
64
May 16, 2024
Routine - Food
2 critical violations. 4 major violations. 2 minor violations.
View 8 violations
High Priority - Toxic substance/chemical improperly stored. Spray bottle containing toxic substance stored on counter next to microwave on cookline. Employee removed spray bottle of window cleaner to properly store. **Corrected On-Site** **Repeat Violation** **Admin Complaint**
41-10-4
High Priority - Raw animal food stored over/not properly separated from ready-to-eat food. Raw shelled eggs stored above ready to eat pie in reach-in cooler in bakery prep area. Operator removed eggs to properly store. **Corrected On-Site**
08A-05-6
Intermediate - Commercially processed ready-to-eat, time/temperature control for safety food opened and held more than 24 hours not properly date marked after opening. Package of hot dogs opened three days ago not date marked. Operator date marked package of hot dogs. **Corrected On-Site**
02C-03-5
Intermediate - Food-contact surface soiled with food debris, mold-like substance or slime. Nozzles on juice machine at front service area soiled. Also, blade of can opener in prep area soiled. **Repeat Violation**
22-02-4
Intermediate - Handwash sink used for purposes other than handwashing. Hand wash sink at end of front service area next to soda dispensing machine used to clean equipment/ store pieces of coffee/ tea urn equipment. Employee removed items from hand wash sink. **Corrected On-Site**
31A-11-4
Intermediate - No paper towels or mechanical hand drying device provided at handwash sink. No paper towels at hand wash sink at front service line near soda dispensing machine. Employee replenished paper towels. **Corrected On-Site**
31B-02-4
Basic - In-use ice scoop stored on soiled surface between uses. Ice scoop stored in unclean container on side of large ice machine Operator cleaned container during this inspection.
10-12-5
Basic - Reach-in cooler/ freezer interior/shelves have accumulation of soil residues. Interior of reach in ice cream freezer in prep area has accumulation of food debris. **Repeat Violation**
22-16-4
45
Jan 23, 2024
Routine - Food
3 critical violations. 3 major violations. 3 minor violations.
View 9 violations
High Priority - Warewashing sanitizing solution exceeding the maximum concentration allowed. Triple Sink (Quaternary 500ppm) solution exceeds maximum concentration allowed. Test strip blue more than 500ppm. Operator called to have serviced. **Corrective Action Taken**
41-18-4
High Priority - Toxic substance/chemical improperly stored. Two spray bottles of cleaners containing toxic substance hanging on shelf at clean storage rack next to ice machine. Operator removed spray bottles of cleaners to properly store. **Corrected On-Site**
41-10-4
High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. milk (46F - Cold Holding); sour cream (47F - Cold Holding) in glass door reach-in cooler in front service area. Operator removed items to nearby cooler to chill. **Corrective Action Taken** **Repeat Violation** **Admin Complaint**
03A-02-5
Intermediate - Food-contact surface soiled with food debris, mold-like substance or slime. Two Soda nozzles on soda dispensing machine soiled. Also, two portable cutting boards on shelf in prep area soiled/ stained.
22-02-4
Intermediate - Handwash sink used for purposes other than handwashing. Hand wash sink in warewashing area used to store bucket. Employee removed bucket from hand wash sink. **Corrected On-Site** **Repeat Violation**
31A-11-4
Intermediate - No paper towels or mechanical hand drying device provided at handwash sink. No paper towels at hand wash sink at front service station near glass door cooler. Operator replenished paper towels. **Repeat Violation**
31B-02-4
Basic - Cold holding equipment not maintained in good repair. Do not store time/temperature control for safety food in this unit until the unit is repaired. Glass door reach-in cooler at front service line unable to maintain temperature of 41F and below. Ambient temperature 46-47F. Observed one fan not moving. Operator called to have reach-in cooler serviced. **Corrective Action Taken**
14-74-7
Basic - Reach-in cooler interior/shelves have accumulation of soil residues. Interior of reach in ice cream freezer has accumulation of soil residue
22-16-4
Basic - Stored food not covered. Ice cream containers in ice cream freezer at end of cook line not covered.
08B-12-5
41
Jul 17, 2023
Routine - Food
No violations found.
100
Dec 20, 2022
Routine - Food
4 critical violations. 2 major violations. 3 minor violations.
View 9 violations
High Priority - Vacuum breaker missing at mop sink faucet or on fitting/splitter added to mop sink faucet. Observed splitter at mop sink to not have back flow on non chemical side of splitter. Manager placed back flow on the non chemical side of splitter. **Corrected On-Site** **Repeat Violation** **Admin Complaint**
29-42-4
High Priority - Live, small flying insects in kitchen, food preparation area, food storage area and/or bar area. Observed 3 flying insects in on cook line of kitchen.
35A-02-6
High Priority - Ready-to-eat, time/temperature control for safety food marked with a date that exceeds 7 days after opening/preparation. Observed cooked garbanzo beans dated 12-13-2022, Cooked red kidney beans dated 12-13-2023, container of butter sauce dated 12-13-2022, container of cheese sauce dated 12-13-2022. See stop sale. **Repeat Violation** **Admin Complaint**
02C-01-5
High Priority - Stop Sale issued on time/temperature control for safety food due to temperature abuse. Observed cooked garbanzo beans dated 12-13-2022, Cooked red kidney beans dated 12-13-2022, container of butter sauce dated 12-13-2022, container of cheese sauce dated 12-13-2022. See stop sale.
01B-02-5
Intermediate - Handwash sink used for purposes other than handwashing. Observed hand sink in serving area near dining room with a pitcher of water in sink. Chef removed and stored properly. **Corrected On-Site**
31A-11-4
Intermediate - No proof of required state approved employee training provided for any employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. **Warning**
53B-01-5
Basic - Working containers of food removed from original container not identified by common name. Observed large container of flour, sugar and rice without labels. Chef placed labels on all containers. **Corrected On-Site** **Repeat Violation**
02D-01-5
Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Observed reach in coolers on cook line to have soiled door gaskets.
23-03-4
Basic - Employee beverage container on a food preparation table or over/next to clean equipment/utensils. Observed employee bottle of water stored on end of flip top cooler across from hand sink located on cook line. Employee removed and stored properly. **Corrected On-Site**
12B-07-4
39

Frequently Asked Questions

When was Windsor Pointe last inspected?

The most recent health inspection at Windsor Pointe on file is from Apr 14, 2026. The public record contains seven inspections in total.

What is the most common violation at Windsor Pointe?

Across the inspection record, “no paper towels” has been cited five times, more than any other issue at Windsor Pointe.

How does Windsor Pointe compare to other restaurants in Jacksonville?

Windsor Pointe most recently scored 70 out of 100, which is lower than the Jacksonville average of 74.

Has Windsor Pointe's inspection record improved over time?

Results have been roughly steady. Inspections at Windsor Pointe have averaged around six violations per visit across the recent record.

What does a medium risk rating mean?

A medium risk rating at Windsor Pointe means the most recent inspection turned up a handful of issues that the health department wrote up but did not classify as critical.

How often is Windsor Pointe inspected?

Based on the inspection history on file, Windsor Pointe is inspected around two times per year on average.