Zen Pho and Noodles Jacksonville
Last inspected: Dec 10, 2025
52
Score
Going back to 2022, Zen Pho and Noodles Jacksonville has eight inspections in the public record. The newest entry in the record is dated Dec 10, 2025. A high risk rating points to multiple serious findings at the most recent inspection.
There hasn't been much movement either way: counts have stayed near nine violations per visit across recent inspections.
The pattern that stands out is “nonfood-contact surface soiled with grease”, which has been cited four times.
Compared to other Jacksonville restaurants (averaging 74), there's room to close the gap. Diners may want to scan the inspection details before deciding to visit.
8
Inspections
1
Critical latest
2
Major latest
5
Minor latest
Inspection History
Dec 10, 2025
Routine - Food
1 critical violation. 2 major violations. 5 minor violations.
View 8 violations
Certified Food Manager Identification
FL-02
Hands Clean and Properly Washed
FL-08
Adequate Handwashing Facilities Supplied and Accessible
FL-10
Required Records Available; Shellstock Tags/Labels
FL-14
Food Contact Surfaces Clean and Sanitized
FL-22
Non-Food Contact Surfaces Clean
FL-23
Equipment Adequate to Maintain Product Temperature
FL-29
Approved Thawing Methods Used
FL-31
52
Aug 8, 2025
Routine - Food
1 critical violation. 2 major violations. 6 minor violations.
View 9 violations
Certified Food Manager Identification
FL-02
Hands Clean and Properly Washed
FL-08
Adequate Handwashing Facilities Supplied and Accessible
FL-10
Food Received at Proper Temperature
FL-12
Non-Food Contact Surfaces Clean
FL-23
Hot and Cold Water Available; Adequate Pressure
FL-25
Approved Thawing Methods Used
FL-31
Equipment, Food and Non-Food Contact Surfaces Approved
FL-35
Wiping Cloths Properly Used and Stored
FL-41
45
Mar 31, 2025
Routine - Food
2 critical violations. 3 major violations. 8 minor violations.
View 13 violations
High Priority - Raw animal food stored over/not properly separated from ready-to-eat food. Shell eggs stored over bags of onions and carrots in the walk in cooler
08A-05-6
High Priority - Vacuum breaker missing at mop sink faucet or on fitting/splitter added to mop sink faucet. Vacuum breaker missing Before red hose on non chemical side **Repeat Violation** **Admin Complaint**
29-42-4
Intermediate - Handwash sink not accessible for employee use at all times. Bucket and cloth stored in hand wash sink near wok station
31A-09-4
Intermediate - Ready-to-eat, time/temperature control for safety food prepared onsite and held more than 24 hours not properly date marked. Cooked shrimp and chicken stored in bags in the walk in cooler not date marked **Repeat Violation**
02C-02-5
Intermediate - Spray bottle containing toxic substance not labeled. Unlabeled chemical spray bottle with Yellow solution stored inside located in ware washing area **Repeat Violation**
41-17-4
Basic - Equipment and utensils not properly air-dried - wet nesting. wet clean clear cups stacked near drink station
24-08-4
Basic - Food stored on floor. Oil container and 5 buckets of soup base stored on kitchen floor **Repeat Violation**
08B-38-4
Basic - Insect control device installed over food preparation area. Insect control device stored on top shelf (non solid) above open cases of fried garlic
35B-02-4
Basic - Wet wiping cloth not stored in sanitizing solution between uses. Multiple wet wiping cloths stored on prep tables and equipment
21-12-4
Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Small Freezer gasket/walk in cooler gasket is soiled with a black mold like substance **Repeat Violation**
23-03-4
Basic - Bowl or other container with no handle used to dispense food. Clear bowl with no handle used to scoop rice
14-01-5
Basic - Ceiling tile missing. One ceiling tile missing Near hood system above hand wash sink, one ceiling tile missing near hot water heater **Repeat Violation**
36-36-4
Basic - Employee with no hair restraint while engaging in food preparation. No hair restraints on employees preparing food items **Repeat Violation**
13-03-4
37
Nov 5, 2024
Routine - Food
1 critical violation. 3 major violations. 8 minor violations.
View 12 violations
High Priority - Vacuum breaker missing at mop sink faucet or on fitting/splitter added to mop sink faucet. Vacuum breaker missing at mop sink after splitter before red hose
29-42-4
Intermediate - Food-contact surface soiled with food debris, mold-like substance or slime. Stain marks on small white Cutting board
22-02-4
Intermediate - Ready-to-eat, time/temperature control for safety food prepared onsite and held more than 24 hours not properly date marked. No date marking on Soups in individual containers stored in the walk in freezer on racks
02C-02-5
Intermediate - Spray bottle containing toxic substance not labeled. Green, yellow and blue unlabeled spray bottles in kitchen area. Manager labeled spray bottles **Corrected On-Site** **Repeat Violation**
41-17-4
Basic - Ceiling tile missing. Ceiling tiles missing above hand wash sink at end of cooks line **Repeat Violation**
36-36-4
Basic - Drain cover(s) missing. In kitchen near prep table
29-18-4
Basic - Employee beverage container on a food preparation table or over/next to clean equipment/utensils. Employee beverage on prep table near slicer, employee moved beverage **Corrected On-Site** **Repeat Violation**
12B-07-4
Basic - Employee with no hair restraint while engaging in food preparation. No hair restraint on employee preparing food items
13-03-4
Basic - Food stored on floor. Containers of Broth stored on floor in kitchen at end of cooks line, cases of food on floor in dry storage area **Repeat Violation**
08B-38-4
Basic - In-use knife/knives stored in cracks between pieces of equipment. Knife stored between reach in cooler and prep table
10-17-4
Basic - Interior of oven/microwave has accumulation of black substance/grease/food debris. Food debris on interior of microwave **Repeat Violation**
22-08-4
Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Hood filters are soiled with grease Gaskets soiled with a mold like substances on cooks line **Repeat Violation**
23-03-4
43
Jun 11, 2024
Food-Licensing Inspection
1 critical violation. 3 major violations. 9 minor violations.
View 13 violations
High Priority - Vacuum breaker missing at hose bibb or on fitting/splitter added to hose bibb. Missing Before white hose on wall of the walk in cooler
29-34-4
Intermediate - No soap provided at handwash sink. No hand soap at hand wash sink near wok station
31B-03-4
Intermediate - Operator is not properly tracking/marking the number of days ready-to-eat, time/temperature control for safety food prepared onsite was held at refrigeration temperatures prior to freezing in order to properly date mark the food when it is thawed and held at refrigeration temperatures again. Cooked meats that are proportioned and stored in clear bags or food storage containers in the walk in freezer for later service. Once food product is brought to the walk in cooler time isn't being marked. Explained to manager the proper date marking procedures to keep foods safe.
02C-04-5
Intermediate - Spray bottle containing toxic substance not labeled. Unlabeled spray bottles with Green and red solution, employee labeled spray bottles **Corrected On-Site**
41-17-4
Basic - Ceiling tile missing. Ceiling tiles missing at end of cooks line above hand sink
36-36-4
Basic - Employee beverage container on a food preparation table or over/next to clean equipment/utensils. Employee beverage on shelf above flip top cooler, employee discarded beverage **Corrected On-Site**
12B-07-4
Basic - Food stored on floor. Container of oil on floor at end of cooks line, taro powder and sweet chilli cases stored on floor in dry storage area. Cases of fountain drinks in server area stored on floor.
08B-38-4
Basic - Insect control device installed over food preparation area. Insect device stored on shelf Over cases of Thai tea
35B-02-4
Basic - Interior of oven/microwave has accumulation of black substance/grease/food debris. Food debris on interior of Microwave
22-08-4
Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Black mold like substance on reach in cooler Gaskets on cooks line
23-03-4
Basic - Single-service articles improperly stored. Case of napkins
25-05-4
Basic - Wet wiping cloth not stored in sanitizing solution between uses. Two wet wiping cloths stored on cutting board when not in use.
21-12-4
Basic - Working containers of food removed from original container not identified by common name. Unlabeled Clear Bags of used to store a white powdery substance. Employee labeled bags sugar **Corrected On-Site**
02D-01-5
41
Feb 21, 2023
Food-Licensing Inspection
No violations found.
100
Feb 15, 2023
Food-Licensing Inspection
7 major violations. 5 minor violations.
View 12 violations
Intermediate - Certified Food Manager or person in charge lacks knowledge of foodborne illnesses and symptoms of illness that would prevent an employee from working with food, clean equipment and utensils, and single-service items. Gave form
11-07-5
Intermediate - Certified food manager unable to answer basic questions about allergens. Gave form
53A-16-4
Intermediate - Establishment has no written procedures for employees to follow in response to a vomiting or diarrheal event where the vomit or diarrhea is discharged onto surfaces in the establishment. Gave one **Corrected On-Site**
11-27-4
Intermediate - Food-contact surface soiled with food debris, mold-like substance or slime. Slicer
22-02-4
Intermediate - No chemical test kit provided when using sanitizer at three-compartment sink/warewashing machine or wiping cloths. Chlorine
16-37-1
Intermediate - Raw/undercooked animal food offered and establishment has no written consumer advisory. Raw animal foods must be fully cooked prior to service. Places thin sliced raw beef in bowl with hot bullion, gave one and posted it **Corrected On-Site**
02B-02-5
Intermediate - Water with a temperature of at least 100 degrees Fahrenheit not provided/shut off at employee handwash sink. All hand sinks and triple sink, water at 76f **Warning**
27-16-4
Basic - Interior of oven/microwave has accumulation of black substance/grease/food debris. Microwave
22-08-4
Basic - Lights in food preparation, food storage or warewashing area missing the proper shield, sleeve coatings or covers. By cook line and by triple sink
38-07-4
Basic - No handwashing sign provided at a hand sink used by food employees. Hand sink by triple sink
31B-04-4
Basic - Outer openings not protected with self-closing doors. Rear
35B-03-4
Basic - Wood non food-contact surface not properly sealed. Wood on ledge at passing window
14-06-4
39
Jul 27, 2022
Routine - Food
2 critical violations. 3 major violations. 7 minor violations.
View 12 violations
High Priority - Operating with an expired Division of Hotels and Restaurants license. On 6-1-22
50-17-2
High Priority - Raw animal food stored over/not properly separated from ready-to-eat food. Raw shelled eggs ins held above cooked blood blocks, reach in cooler, employee rearranged **Corrected On-Site**
08A-05-6
Intermediate - Food-contact surface soiled with food debris, mold-like substance or slime. Slicer
22-02-4
Intermediate - No paper towels or mechanical hand drying device provided at handwash sink. Handsink at cook line, employee placed one **Corrected On-Site**
31B-02-4
Intermediate - No soap provided at handwash sink. Handsink by triple sink **Repeat Violation**
31B-03-4
Basic - Cardboard used to line food-contact shelves. Dirty on cook line
14-05-4
Basic - In-use wet wiping cloth/towel used under cutting board. Employee removed it **Corrected On-Site**
21-04-4
Basic - Interior of oven/microwave has accumulation of black substance/grease/food debris. Microwave, employee cleaned it **Corrected On-Site** **Repeat Violation**
22-08-4
Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Table where slicer is at and tray tor condiments at cook line, stop top **Repeat Violation**
23-03-4
Basic - Outer openings not protected with self-closing doors. Rear door **Repeat Violation**
35B-03-4
Basic - Single-service articles improperly stored. To go containers in box on floor, kitchen, employee placed them on shelf **Corrected On-Site** **Repeat Violation**
25-05-4
Basic - Wall soiled with accumulated grease, food debris, and/or dust. By slicer **Repeat Violation**
36-27-5
39
Frequently Asked Questions
When was Zen Pho and Noodles Jacksonville last inspected?
The most recent health inspection at Zen Pho and Noodles Jacksonville on file is from Dec 10, 2025. The public record contains eight inspections in total.
What is the most common violation at Zen Pho and Noodles Jacksonville?
Across the inspection record, “nonfood-contact surface soiled with grease” has been cited four times, more than any other issue at Zen Pho and Noodles Jacksonville.
How does Zen Pho and Noodles Jacksonville compare to other restaurants in Jacksonville?
Zen Pho and Noodles Jacksonville most recently scored 52 out of 100, which is lower than the Jacksonville average of 74.
Has Zen Pho and Noodles Jacksonville's inspection record improved over time?
Results have been roughly steady. Inspections at Zen Pho and Noodles Jacksonville have averaged around nine violations per visit across the recent record.
What does a high risk rating mean?
A high risk rating at Zen Pho and Noodles Jacksonville means the most recent inspection flagged either critical violations or a substantial number of smaller ones. Diners may want to read the violation details before deciding to visit.
How often is Zen Pho and Noodles Jacksonville inspected?
Based on the inspection history on file, Zen Pho and Noodles Jacksonville is inspected around two times per year on average.
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